Canon PIXMA TS305 Manual do Utilizador

TS300 seriesOnline ManualBasic OperationNetworkMaintenanceOverview of the MachineInformation about PaperPrintingCopyingScanningFrequently Asked Questi

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

Main ComponentsFront ViewRear ViewInside ViewOperation Panel100

Front View(1) Smartphone Copy GridUse to place an original for smartphone copy.(2) operation panelUse to change the settings of the printer or to oper

Rear View(1) power cord connectorPlug in the supplied power cord.(2) USB portPlug in the USB cable.Make sure the terminal orientation is correct when

Inside View(1) FINE cartridge (ink cartridges)A replaceable cartridge that integrates print head and ink tank.(2) FINE cartridge holderInstall the FIN

Operation Panel* All lamps on the operation panel are shown lit in the figure below for explanatory purposes.(1) Paper Select buttonSelect the paper s

(9) Network lampLights up when wireless LAN is activated.(10) Direct buttonPerform Wireless Direct settings or activates/deactivates Wireless Direct.(

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer106

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Note• It may take a while for the printer to start printing immediatel

Turning the Printer On and OffTurning on the printer1. Press the ON/Stop button to turn on the printer.The ON lamp flashes and then remains lit.Confir

Important• When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to aut

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON/Stop button, then c

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (macOS)Changing Settings from Oper

Changing Printer Settings from Your Computer (macOS)Managing the Printer PowerChanging the Printer Operation Mode113

Managing the Printer PowerPrinter power supply is operated from Remote UI.Energy saving settingsEnergy saving settings allows you to set Auto power of

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.1. Check whether the printer is on and select Devic

Changing Settings from Operation PanelInitializing Printer SettingsSwitching/Disabling Wireless Connection Function116

Initializing Printer SettingsYou can initialize the printer settings.Important• For Windows:When using the printer over wireless LAN, note that initia

Switching/Disabling Wireless Connection FunctionFollow the procedure below to switch the wireless connection function or to disable it.1. Make sure th

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Storage environment Temperature: 32 to 104 °F (0 to 40 °C)Humidity: 5 to 95 % RH (no condensation)Power supply AC 100-240 V, 50/60 Hz(The supplied pow

WindowsOperating System Windows 10, Windows 8.1, Windows 7 SP1Note: Operation can only be guaranteed on a PC with pre-installed Windows7 or later..NET

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area122

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

• Minimum size: 3.50 x 5.00 inches (89.0 x 127.0 mm)• Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm)Paper WeightYou can use paper in the followi

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray Paper Output TrayCanon Red Label Superior <W

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting from Digital Camera Paper Settings128

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App

2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e

Printing from Application Software (AirPrint)Printing Using AirPrint BasicAdding AirPrint PrinterHow to Open AirPrint Printer Settings ScreenDisplay

Printing Using AirPrintYou can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printerdriver is not installed o

Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality ofthe pop-up menu.Important• An error may occur i

Adding AirPrint PrinterProcedure for adding AirPrint printer to your Mac is explained.To re-add a printer that was deleted, open System Preferences -&

How to Open AirPrint Printer Settings ScreenThe settings screen of the AirPrint printer can be displayed from your application software.Opening the Pa

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo

Removing AirPrint Printer That Is No Longer Required from List ofPrintersAirPrint printer that is no longer in use can be removed from the list of pri

Printing Using Canon Application SoftwareEasy-PhotoPrint+ GuideMy Image Garden GuideQuick Menu Guide138

General Notes (Easy-PhotoPrint+)Easy-PhotoPrint+ Operating RequirementsCookiesWhat Is Easy-PhotoPrint+?Easy-PhotoPrint+ Features Starting Easy-Photo

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con

Printing Using a Web ServiceUsing PIXMA/MAXIFY Cloud LinkPrinting with Google Cloud Print140

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Printing from iPhone/iPad/iPod touch (iOS)Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHYPrinting from iOS Device (AirPrint)Pr

Printing from Smartphone/Tablet (Android)Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHYPrinting with Google Cloud PrintPrinti

Printing with Wireless DirectYou can connect devices (e.g. smartphone or tablet) to the printer by two methods below.• Wireless connection (connecting

Enable "Wi-Fi" on your device's "Setting" menu.For more on turning on wireless communication, see your device's instruct

Paper SettingsBy registering the size of the paper loaded on the rear tray, you can prevent the printer from misprinting byflashing Alarm lamp and Pap

When you start printing, the Alarm lamp and the Paper lamp indicating the paper size setting for printingflashes in synchronization.Select one of the

• When you print from Windows:The Alarm lamp flashing which prevents misprinting is disabled by default.To change the setting:Changing the Printer Ope

Making Copy Using Smartphone/Tablet (Smartphone Copy)The printer allows you to make a copy using a camera on your smartphone/tablet (Smartphone Copy).

Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr

Note• Depending on your smartphone/tablet, operation to confirm the image after shooting is necessary.• The image may be rotate automatically dependin

(D) RotateTap to rotate the image by 90 degrees. However, the image on the screen only rotates, it will not bereflected in the print result.(E) Bright

Changing Settings Using Web BrowserYou can check the printer status and change the printer settings using the web browser on yoursmartphone, tablet, o

Download the root certificate, and then register it.Registering Printer's Root Certificate to Web BrowserNote• Once you register the root certifi

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n

Cannot Find Printer while Using Wireless LANPrinter Suddenly Stopped Working for Some ReasonNetwork Key UnknownAdministrator Password Set for Printer

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Printing from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless RouterCh

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems158

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs the printer connected to th

Important• Note that some wireless routers distinguish SSIDs by the last alphanumeric character accordingto their bandwidth (2.4 GHz or 5 GHz) or purp

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par

6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup CD-ROM to redo setup.•For macOS:1.Click

Cannot Find Printer while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Make sure the Network lamp is lit on the printer.If not,

Checking Printer Connection Status Using IJ Network Device Setup UtilitySee below for starting up IJ Network Device Setup Utility.• For Windows:Starti

Check8 Make sure Enable bidirectional support is selected in the Ports sheet of theproperties dialog box of the printer driver. (Windows)If not, selec

Cannot Find Printer after Searching it on Printer Detection ScreenDuring SetupThe printer could not be detected with the current setup method.Select S

Searching Printer by IP Address or Host Name During SetupIf the printer cannot be found on the Select Printer screen, search for the printer by an IP

3. Enter IP address or host name and click Next.Printer search starts.If an error screen appears:Resolve the error according to the instruction on the

Network Connection ProblemsPrinter Suddenly Stopped Working for Some ReasonNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router o

Printer Suddenly Stopped Working for Some ReasonCannot Connect to Printer after Network Configuration ChangeCannot Connect to Printer via Wireless LAN

If the Wireless lamp is not lit, the printer is not connected to the wireless router. Check the environment orsettings of the wireless router.Check4 M

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS

Note•IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download IJ Network Device Setup Ut

Cannot Connect to Printer through Wireless DirectCheck1 Check the power status of printer and other devices (smartphone or tablet).Turn on the printer

Note•Though an antenna is attached to most wireless routers, note that some of them have it inside.Check7 Make sure 5 devices are already connected.Wi

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Administrator Password Set for Printer UnknownInitialize the printer settings.Initializing Printer SettingsAfter initializing the printer settings, re

Printing Is SlowCheck1 Printer may be printing a large job from another computer.Check2 Make sure the printer is not placed too far away from the wire

Cannot Access to Internet on Wireless LAN from CommunicationDeviceCheck1 Is your device connected to printer using Wireless Direct?If your device is c

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE

Ink Level Not Shown on Printer Status Monitor (Windows)Use the printer driver with bidirectional communication.Select Enable bidirectional support in

Cannot Print or ConnectRedo printer setup if one of conditions below is applied.• if you have replaced a computer or wireless router• if you have chan

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults192

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Wi

Checking Network Setting InformationTo check the printer's network settings information, print out the network settings information.Printing Netw

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing operation from a comput

Message Appears on Computer During SetupScreen to Enter Password Appears During Setup (Windows)Encryption Settings Screen Appears When Wireless Router

Connecting Printer and Wireless Router Using Easy wirelessconnectUsing "Easy wireless connect" allows you to register wireless router inform

Cannot Connect Smartphone/Tablet to Wireless RouterCheck Is the wireless LAN antenna displayed on your smartphone/tablet?Example:If the antenna is not

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Symbols Used in This Docum

MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a

Downloading Canon PRINT Inkjet/SELPHYDownload Canon PRINT Inkjet/SELPHY from App Store and Google Play.For iOSFor AndroidYou can use AirPrint if you u

Checking Wireless Router SSID/KeyThough an antenna is attached to most wireless routers, note that some of them have it inside.For details, refer to y

Checking Wireless Router SSID for Smartphone/TabletCheck it from the setting screen of your smartphone/tablet.Example:For details on how to display th

Privacy Separator/SSID Separator/Network Separation FunctionIf a privacy separator, SSID separator, or Network separation function is enabled on the w

Setting Up Using Smartphone/TabletRefer to Getting Started or visit here to perform setup.Note• Before performing setup, we recommend you connect the

Error Occurs During Wireless LAN SetupCheck1 Check wireless router locationMake sure the printer is not placed far away from the wireless router.The p

• For manual setup:WPS (PIN Code) ConnectionIf the measures above do not resolve the problem, make sure the DHCP of the wireless router is enabled.206

Checking Status CodeYou can check the current network status by printing network information. "Status Code" represents thenetwork status.Fol

Problems while Printing from Smartphone/TabletCannot Print from Smartphone/Tablet208

Cannot Print from Smartphone/TabletIf you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannotcommunicate with

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

If the Wireless lamp is not lit, the printer is not connected to the wireless router. Check the environment orsettings of the wireless router.Check4 A

In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as awireless router is nearby, it may cause inte

Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination fordevices.Check the destination on your devi

Cannot Find Printer from Smartphone/Tablet while Using BluetoothIf you cannot find the printer from your smartphone/tablet, it is possible that your s

You can connect only one device to the printer via Bluetooth at the same time.If another device is connected to the printer, wait for a while or turn

If you changed the device name of the printer on Remote UI, only the initial part of the device name may bedisplayed on Canon PRINT Inkjet/SELPHY.In t

Printing ProblemsPrinting Does Not StartInk Is Not Coming OutPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are Unsatisfactory21

Printing Does Not StartCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON/Stop button to turn on.

Check5 Is your printer's printer driver selected when printing?The printer will not print properly if you are using a printer driver for a differ

Ink Is Not Coming OutCheck1 Check the estimated ink levels.• For Windows:Checking the Ink Status from Your Computer (Windows)•For macOS:Checking the I

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/Tablet22

After performing the print head cleaning, print the nozzle check pattern and examine the pattern.• If problem is not resolved after performing print h

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

Check6 Clean paper feed roller.Cleaning Paper Feed RollersIf the measures above do not solve the problem, contact your nearest Canon service center to

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

If Printed Paper Has Been DiscoloredColors may fade with time if the printed paper is left for a long period of time.After printing, dry the paper suf

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong225

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the print head nozzles clogged?Print the

Load paper with the printable side facing up.Refer to the instruction manual supplied with the paper for detailed information on the printable side.Ch

Colors Are UnclearCheck1 Are the print head nozzles clogged?Print the nozzle check pattern to determine whether the ink ejects properly from the print

After confirming that the FINE cartridge is installed properly, close the cover.Note• Printed colors may not match screen colors due to basic differen

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A).2.Pull out the paper outp

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

Check the intensity setting in the printer driver.Adjusting IntensityCheck6 Do not print outside recommended printing area.If you print outside the re

Cannot Complete PrintingCheck1 Select setting not to compress printing data. (Windows)If you select the setting not to compress the printing data with

Lines Incomplete or Missing (Windows)Check1 Are you using Page Layout Printing or Binding Margin function?When the Page Layout Printing or Binding mar

Images Incomplete or Missing (Windows)Check1 Select setting not to compress printing data.If you select the setting not to compress the printing data

Ink Blots / Paper Curl Ink Blots Paper CurlCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 If intensity is set hi

Back of Paper Is SmudgedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform bottom plate cleaning to clean in

Uneven or Streaked Colors Uneven Colors Streaked ColorsCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Are the pr

After loading paper on the rear tray, either of the Paper lamp lights up.5. Check paper size setting.If the paper size loaded on the rear tray is diff

Perform print head deep cleaning.If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head

Printing StopsCheck1 Is paper loaded?Make sure paper is loaded.If necessary, load paper.Check2 Do documents to be printed have many photographs or ill

Cannot Print Using AirPrintCheck1 Make sure printer is turned on.If the printer is turned on, turn it off and back on, and then check whether the issu

Mechanical ProblemsPrinter Does Not Turn OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USB243

Printer Does Not Turn OnCheck1 Press ON/Stop button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unpl

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting Is Slow/Hi-Speed USB Connection Does Not Work/"Thisdevice can perform faster" Message Appears (Windows)If yo

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install Printer Driver (Windows)Updating Printer Driver in Network Environment (Windows)248

Cannot Install Printer Driver (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the instal

8.Click the folder (I) with photos you want to print.9.Click the photos (J) you want to print.For Windows:To select two or more photos at a time, clic

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the printer driver.If th

Errors and MessagesAn Error OccursMessage (Support Code) Appears251

An Error OccursWhen an error occurs in printing such as the printer is out of paper or paper is jammed, the Alarm lampflashes or ON lamp and Alarm lam

17149 flashes Protective material or tape may still be attached to FINE cartridge holder. 189011 flashes Paper type and size settings are not correct.

9 flashes Printer error has occurred. 6800680110 flashes An error requiring a repair has occurred. B202B203B204B205Other cases than above Printer erro

When a Support Code and a message are displayed on the computerscreen (Windows):Note• For details on how to resolve errors without Support Codes, see

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver andreinstall it from the Setup CD-ROM or the

Inkjet Printer/Scanner/Fax Extended Survey Program Screen IsDisplayed (Windows)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed,

• Changing confirmation screen setting:1. Make the following settings.◦ In Windows 10, right-click Start button and select Programs and Features.◦ In

For macOS:Specify the number of copies.12.Start printing.For Windows:Click Print.For macOS:Click Print.When the Print dialog starts, specify your prin

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet P

List of Support Code for ErrorSupport code appears on your computer screen when errors occur.A "support code" is an error number, and appear

• A000 to ZZZZB202 B203 B204 B205 For paper jam support codes, see also List of Support Code for Error (Paper Jams).263

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.6. Make sure all jammed

• Any paper left under the FINE cartridge holder?• Any small bits of paper left in the printer?• Any paper left in the left and right empty spaces (B)

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

1200CauseCover is open.What to DoClose the cover and wait for a while.Do not close it while you are replacing a FINE cartridge.270

1203CauseCover is opened during printing.What to DoIf paper remains inside the printer, slowly pull out the paper with both hands and close the cover.

1401CauseFINE cartridge is not installed.What to DoInstall the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Contact

1430CauseFINE cartridge cannot be recognized.What to DoRemove the FINE cartridge and reinstall it.If the error is not resolved, the FINE cartridge may

1485CauseAppropriate ink cartridge is not installed.What to DoPrinting cannot be executed because the ink cartridge is not compatible with this printe

1682CauseFINE cartridge cannot be recognized.What to DoReplace the FINE cartridge.If the error is not resolved, the FINE cartridge may be damaged. Con

1686CauseThe ink may have run out.What to DoThe function for detecting the remaining ink level will be disabled since the ink level cannot be correctl

1688CauseThe ink has run out.What to DoReplace the ink cartridge and close the cover.If printing is in progress and you want to continue printing, pre

168ACauseFINE cartridge is not installed properly, or FINE cartridge not compatible with this printer is installed.What to DoRetract the output tray e

1700CauseInk absorber is almost full.What to DoPress the printer's RESUME button to continue printing. Contact your nearest Canon service center

After loading paper on the rear tray, either of the Paper lamp lights up.5.Check paper size setting.If the paper size loaded on the rear tray is diffe

1890CauseProtective material or tape may still be attached to FINE cartridge holder.What to DoMake sure the protective material and tape have been rem

4102CauseMedia type and paper size are not set correctly.What to DoPress the printer's ON/Stop button to cancel printing, change the media type o

4103CauseCannot perform printing with current print settings.What to DoPress the printer's ON/Stop button to cancel printing.Then change the prin

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure FINE cartridge holder motion is

5200CausePrinter error has occurred.What to DoTurn off the printer and unplug it.After a while, plug in the printer again and turn it back on.If this

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.285

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

General Notes (Easy-PhotoPrint+)Easy-PhotoPrint+ Operating RequirementsCookiesWhat Is Easy-PhotoPrint+?Easy-PhotoPrint+ Features Starting Easy-Photo

Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . . 67Opening Remote UI for Maintenance. . . . . . . . . .

General Notes (Easy-PhotoPrint+)Easy-PhotoPrint+ Operating RequirementsCookiesWhat Is Easy-PhotoPrint+?Easy-PhotoPrint+ Features Starting Easy-Photo

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

Changing Wireless LAN Connection MethodChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connecting to Another Computer via L

RestrictionsWhen connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connectio

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) Auto set

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For macOS:For Windows:To add a computer to connect to the printer

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116Initializing

3-2-7 Channel Channel XX (1 to 13)3-2-8 Encryption Encryption method None/WEP/TKIP/AES3-2-9 WEP Key Length WEP key length (bits) Inactive/128/643-2-10

3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXXXXXX:XXXX

5-7 RAW Printing RAW printing setting Enable/Disable5-9 Bonjour Bonjour setting Enable/Disable5-10 Bonjour ServiceNameBonjour service name Bonjour ser

Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDirect).• For

Handling Paper, FINE Cartridges, etc.Loading PaperReplacing a FINE Cartridge44

Loading PaperLoading Plain Paper / Photo Paper45

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

2. Pull out the paper output tray (B) and the output tray extension (C).3.Load paper vertically against the far right of the rear tray WITH THE PRINT

Note•Do not load sheets of paper higher than the load limit mark (G).After loading paper on the rear tray, either of the Paper lamp lights up accordin

on the printed surface. If you notice blurring or uneven colors, increase the print quality setting andtry printing again.• To prevent incorrect print

Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159Cannot

Replacing a FINE CartridgeReplacing a FINE CartridgeInk Tips50

Replacing a FINE CartridgeWhen remaining ink cautions or errors occur, the Alarm lamp will flash to inform you of the error. In thisstate, the printer

• Color ink may be consumed even when printing a black-and-white document or when black-and-white printing is specified.Both color ink and black ink a

2. Remove the FINE cartridge.Important• Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.• Discard the empty

Important• If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area.Handle a FINE cartridge carefully.• Be caref

Important• Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridgeholder, or cause trouble with the FIN

• The printer cannot print unless both the color FINE cartridge and black FINE cartridge areinstalled. Be sure to install both cartridges.7.Close the

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing. Ink is not only used for printing,

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Privacy Separator/SSID Separator/Network Separation Function. . . . . . . . . . . . . . . . . . . . . . . . . 203Setting Up Using Smartphone/Tablet.

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

If there are missing lines or horizontal white streaks in the pattern:Step3 Clean the print head.From the printerCleaning the Print HeadFrom the compu

When the Print Results Are Not Even such as the Ruled Lines AreMisaligned:Step Align the print head.• For Windows:Adjusting Print Head Position•For ma

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

Performing Maintenance Functions from Your Computer (macOS)Opening Remote UI for MaintenanceCleaning the Print HeadsAdjusting Print Head PositionCheck

Opening Remote UI for MaintenanceYou can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to ope

Cleaning the Print HeadsThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleaning if printing is f

List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262List of Support Code for Error (Paper J

Before running the deep cleaning, check the following items:Check whether the printer is on and open the printer's cover.Check the following item

Adjusting Print Head PositionAny error in the print head installation position can cause color and line shifts. Adjusting the print headposition impro

CleaningCleaning Exterior SurfacesCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cleaning)72

Cleaning Paper Feed RollersIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean th

After cleaning the paper feed rollers, turn on the power, then clean the paper feed rollers again.If the problem is not resolved after cleaning the pa

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains caused by ink from the inside of the printer. To prevent a printed paper from stainin

76

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restricti

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)78

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10464 (Contains FCC Approved WLAN Module K30365, F

About Radio WavesDo not use this product near medical equipment or electronic equipment. Radio wave interference canaffect the operation or performanc

Paper typesThis product can be used to print on both recycled and virgin paper (certified to an environmentalstewardship scheme), which complies with

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Handling PrecautionsCanceling Print JobsStoring Printed ImagesLegal Restrictions on Printing/CopyingPrinter Handling PrecautionsTransporting Your Prin

Legal Restrictions on Printing/CopyingPrinting or modifying printed copies of the following may be punishable under law.This list is non-exhaustive. W

Printer Handling PrecautionsDo not place any object on the printer!Do not place any object on the printer. It may fall into the rear tray and cause th

Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• With the FINE cartridge left installed in the printer, pre

When Repairing, Lending, or Disposing of the PrinterIf you have entered personal data, passwords and/or other security settings on the printer, such i

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Main Components and Their UseMain ComponentsPower Supply99