
Appendices
72
Cause 2:
The camera may have been recognized as another device under the
following circumstances (Windows only).
•TheÅcameraÅwasÅconnectedÅtoÅtheÅcomputerÅbeforeÅtheÅUSBÅdriverÅwasÅ
installed.
•TheÅ[ScannersÅandÅCameras]ÅiconÅorÅtheÅ[ScannersÅandÅCameras]ÅfolderÅcannotÅ
beÅfoundÅinÅtheÅ[ControlÅPanel]ÅorÅtheÅ[PrintersÅandÅOtherÅHardware]Åwindow.
• YourÅcameraÅmodelÅname,Å[CanonÅCamera]ÅorÅaÅcameraÅiconÅdoesÅnot
ÅdisplayÅ
inÅtheÅ[ScannersÅandÅCamerasÅProperties]ÅdialogÅorÅtheÅ[ScannersÅandÅ
Cameras]Åfolder.
Solution:
DeleteÅtheÅdeviceÅwithÅtheÅfollowingÅprocedures. Å
Å
1. DisplayÅtheÅ[DeviceÅManager]Ådialog.
Windows Vista: ClickÅtheÅ[Start]Åmenu,Å[ControlÅPanel],Å[SystemÅandÅ
Maintenance],Å[System],ÅandÅTaskÅlistÅ[DeviceÅManager].
Windows XP: ClickÅtheÅ[Start]Åmenu,Å[ControlÅPanel],Å[PerformanceÅandÅ
Maintenance],Å[System],Å[Hardware]Åtab,ÅandÅtheÅ[DeviceÅManager]Åbutton.
Windows 2000: ClickÅtheÅ[Start]Åmenu,Å[Settings],Å[ControlÅPanel],Å[System],Å
[Hardware]Åtab,ÅandÅtheÅ[DeviceÅManager]
Åbutton.
2. ClickÅtheÅÅsymbolÅbesideÅtheÅ[OtherÅdevices],Å[PortableÅDevices]Åand/orÅ
[ImagingÅdevices]Åcategory.
YourÅcameraÅmodelÅnameÅorÅ[CanonÅCamera]ÅwillÅdisplayÅinÅtheseÅcategoriesÅ
ifÅitÅisÅbeingÅrecognizedÅasÅanÅ“other”Ådevice.
3. SelectÅyourÅcameraÅmodelÅnameÅorÅ[CanonÅCamera],Åright-clickÅandÅselectÅ
[Delete].
You must be authorized as a Computer System Administrator to delete
devices.
There are other potential reasons for the problem if the “Other
devices”, “Portable Devices” or “Imaging devices” categories do not
appear or your camera model name or [Canon Camera] does not appear.
Proceed to Step 5, and temporarily quit the procedures.
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