Canon PIXMA G4411 Manual do Utilizador Página 1

Consulte online ou descarregue Manual do Utilizador para Impressora multifunções Canon PIXMA G4411. Canon PIXMA G4411 User manual Manual do Utilizador

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Resumo do Conteúdo

Página 1 - Online Manual

G4010 seriesOnline ManualBasic OperationNetworkHandling Paper, Originals, Ink Tanks, etc.MaintenanceOverview of the MachineInformation about PaperPrin

Página 2 - Contents

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

Página 3

Cleaning the Print HeadsThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print headcleaning if printing is f

Página 4

3. Execute deep cleaningMake sure that the printer is on and then click Yes.Print head deep cleaning starts.4. Complete deep cleaningNext, the message

Página 5

Adjusting Print Head PositionAny error in the print head installation position can cause color and line shifts. Adjusting the print headposition impro

Página 6

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning the ADF (Auto Document Feeder)Cleaning Paper Feed RollersCleani

Página 7

Cleaning Paper Feed RollersIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean th

Página 8

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains caused by ink from the inside of the printer. To prevent a printed paper from stainin

Página 9

The paper cleans the inside of the printer as it feeds through the printer.Check the folded parts of the ejected paper. If they are smudged with ink,

Página 10 - Using Online Manual

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/Copyin

Página 11 - Symbols Used in This Document

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)108

Página 12

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Página 13 - Trademarks and Licenses

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th

Página 14

Regulatory InformationIMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always

Página 15

• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a

Página 16

company. The REN for this product is part of the product identifier that has the formatUS:AAAEQ##TXXXX. The digits represented by ## are the REN witho

Página 17

(1) this device may not cause interference, and (2) this device must accept any interference, includinginterference that may cause undesired operation

Página 18

which it is designed. Spark will accept no responsibility should difficulties arise in such circumstances.This condition typically applies to 56 kbit/

Página 19

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

Página 20

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

Página 21

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Página 22

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

Página 23

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

Página 24

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

Página 25

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Página 26

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

Página 27 - Basic Operation

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Página 28

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

Página 29

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Página 30

Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/CopyingTransporting Your PrinterWhen Repairing, Lending, or Disposing of the Pr

Página 31 - Click Print (L)

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

Página 32

Transporting Your PrinterWhen relocating the printer for changing your living place or repairing it, make sure of the following.Important• You cannot

Página 33

Important• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction ordamage to the printer, making the printer una

Página 34 - 12. Select Print

When Repairing, Lending, or Disposing of the PrinterIf you have entered personal data, passwords and/or other security settings on the printer, such i

Página 35

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Página 36

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Página 37 - Open the document cover (G)

Main Components and Their UseMain ComponentsPower SupplyLCD and Operation PanelEntering Numbers, Letters, and Symbols131

Página 38

Main ComponentsFront ViewRear ViewInside ViewOperation Panel132

Página 39

Front View(1) ADF (Auto Document Feeder)Load a document here. The documents loaded in the document tray are scanned automatically onesheet at a time.L

Página 40 - Press the Black button (E)

(10) document output slotDocuments scanned from the ADF are delivered here.(11) document coverOpen to load an original on the platen glass.(12) paper

Página 41

Rear View(1) USB portPlug in the USB cable to connect the printer with a computer.(2) external device jackConnect an external device such as telephone

Página 42

Inside View(1) ink tank coversOpen to refill ink tanks.(2) scanning unit / coverScans originals. Open to refill ink tanks or to remove jammed paper.(3

Página 43 - Restrictions

Operation Panel(1) LCD (Liquid Crystal Display)Displays messages, menu items, and the operational status.(2) Back buttonReturns the LCD to the previou

Página 44

(11) Menu buttonDisplays the Copy menu, Scan menu, or FAX menu screen.(12) Numeric buttonsUsed to enter numerical values such as the number of copies,

Página 45 - Network Connection Tips

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer139

Página 46 - Default Network Settings

Version 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."License"

Página 47

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the LCD is off, if the ON lamp is lit, the printer is on.Note•

Página 48

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Página 49 - Connection

Important• When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to aut

Página 50

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Página 51

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Página 52

LCD and Operation PanelThe mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, faxmode, and setup menu scree

Página 53

Select Scan contrast, press the OK button (D).Use the button (C) to change the contrast, then press the OK button (D).Network Status IndicationWir

Página 54

Entering Numbers, Letters, and SymbolsUse the Numeric buttons to enter or edit such information as unit name, a recipient's name for the director

Página 55 - Loading Originals

List of Characters Assigned to Each Numeric ButtonFor Fax/Telephone Number, Name, Number of CopiesButtonLowercase mode(:a)Uppercase mode(:A)Numeric mo

Página 56

pqrs PQRS 7tuv TUV 8wxyz WXYZ 9 0. @ - _ SP*2 # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ ~Switch the input mode.*2 &q

Página 57

copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ

Página 58

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (macOS)Changing Settings from Oper

Página 59

Changing Printer Settings from Your Computer (macOS)Managing the Printer PowerChanging the Printer Operation Mode151

Página 60

Managing the Printer PowerPrinter power supply is operated from Remote UI.Energy saving settingsEnergy saving settings allow you to set Auto power off

Página 61 - Loading Envelopes

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.1. Check whether the printer is on and select Devic

Página 62 - 2. Load envelopes

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelFAX settingsPrint settingsLAN settingsDev.

Página 63 - 5. Press the OK button

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

Página 64

Setting Items on Operation PanelItems for PrinterFAX settingsDev. user settingsLanguage selectionWeb service setupECO settingsQuiet settingItems for P

Página 65

FAX settingsSelect this menu from Setup menu.Easy setupTEL no. registrationFAX user settingsAdv. FAX settingsAuto print settingsSecurity controlNote•

Página 66 - Where to Load Originals

Note• This setting may not be available depending on the country or region of purchase.• TEL line auto select (China only)If you select ON, the teleph

Página 67

• Color transmissionWhen faxing color documents using the ADF, selects whether to convert them into black & white dataif the recipient's fax

Página 68

limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f

Página 69 - Loading Based on Use

Some of settings are not available depending on the country or region of purchase.When the telephone line condition or connection is poor, selecting a

Página 70

• Hook settingIf you select Enable, you can use the on hook dial function.• FAX RX rejectIf you select ON, the printer rejects the reception of faxes

Página 71

Print settingsSelect this menu from Device settings in Setup menu.• Prevent abrasionUse this setting only if the print surface becomes smudged.Importa

Página 72 - Supported Originals

LAN settingsSelect this menu from Device settings in Setup menu.Wireless LANWireless DirectPrint LAN detailsCommon settingsWireless LAN• Wireless LAN

Página 73 - • Documents on coated paper

Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) forWireless Direct.• Change passwordChanges the pa

Página 74

• Bonjour settingsSetting items for LAN using Bonjour for macOS.Enab./disab. BonjourSelecting Active allows you to use Bonjour to perform the network

Página 75

Dev. user settingsSelect this menu from Device settings in Setup menu.• Date/time settingSets the current date and time.Setting Sender InformationImpo

Página 76

• Language selectionChanges the language for LCD messages and menus.Japanese / English / German / French / Italian / Spanish / Dutch / Portuguese / No

Página 77

Language selectionChanges the language for the messages and menus on the LCD.Language selection168

Página 78

Firmware updateSelect this menu from Device settings in Setup menu.You can update the firmware of the printer, check the firmware version, or perform

Página 79

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Página 80

Feed settingsSelect this menu from Device settings in Setup menu.By registering the paper size and the media type loaded on the rear tray, you can pre

Página 81

Reset settingSelect this menu from Device settings in Setup menu.Returns all settings you made to the printer back to the default. However, some data

Página 82 - Notes on ink bottles

2. Delete all the numbers and the letters by pressing the Back button.3. Press the OK button after deleting all the numbers and the letters.• ON is se

Página 83

Ink notification set.Select this menu from Setup menu.• Ink notificationIf ON is selected, the message appears on the LCD when ink runs out.Refilling

Página 84 - Checking Ink Level

Refilling Ink Tanks174

Página 85 - Ink Tips

Web service setupSelect this menu from Setup menu.• Connection setupThe following setting items are available.◦ GoogleCloudPrintRegisters/Deletes the

Página 86 - Maintenance

System informationSelect this menu from Setup menu.• Current versionDisplays the current firmware version.• Printer nameDisplays the printer name curr

Página 87

ECO settingsThis setting allows you to turn on/off the printer automatically to save electricity.Turning on Printer AutomaticallyTurning off Printer A

Página 88 - Maintenance Procedure

Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.In addition, you can speci

Página 89 - Misaligned:

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Página 90

This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem

Página 91

Storage environment Temperature: 32 to 104 °F (0 to 40 °C)Humidity: 5 to 95 % RH (no condensation)Power supply AC 100-240 V, 50/60 Hz(The supplied pow

Página 92

Fax SpecificationsApplicable line Public Switched Telephone Network (PSTN)IP phone line (IP phone line with quality of no problem at all by using in c

Página 93 - Cleaning the Print Head

Network SpecificationsCommunication protocol TCP/IPWireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11bFrequency bandwidth: 2.4 G

Página 94 - Deep Print Head Cleaning

Display XGA 1024 x 768Other Supported OSiOS, Android, Windows 10 MobileSome functions may not be available with the supported OS.Refer to the Canon we

Página 95 - Aligning the Print Head

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area184

Página 96

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

Página 97

• A4• B5• A5• L(89x127mm)• KG/4"x6"(10x15)• 2L/5"x7"(13x18)• Hagaki• Hagaki 2• 8"x10"(20x25cm)• Square 5"x5" 1

Página 98

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray Paper Output TrayCanon Red Label Superior <W

Página 99 - Related Topics

Envelopes 10 envelopes *3*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very highor low temperature or h

Página 100 - Cleaning the Print Heads

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Página 101 - Related Topic

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an

Página 102 - Adjusting Print Head Position

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Página 103 - Cleaning

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Paper Settings191

Página 104 - Cleaning Paper Feed Rollers

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App

Página 105 - LCD and Operation Panel

Printing from Application Software (AirPrint)Printing Using AirPrint BasicAdding AirPrint PrinterHow to Open AirPrint Printer Settings ScreenDisplay

Página 106 - Important

Printing Using AirPrintYou can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printerdriver is not installed o

Página 107 - Overview

Set items such as Paper Size to the appropriate size, as well as Media Type from Media & Quality ofthe pop-up menu.Important• An error may occur i

Página 108 - WEEE (EU&EEA)

The print data is rotated by 180 degreesagainst the print result image.Load the envelope in vertically with the address sidefacing up so that the fold

Página 109

Adding AirPrint PrinterProcedure for adding AirPrint printer to your Mac is explained.To re-add a printer that was deleted, open System Preferences -&

Página 110

How to Open AirPrint Printer Settings ScreenThe settings screen of the AirPrint printer can be displayed from your application software.Opening the Pa

Página 111 - Connection of the Equipment

Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat

Página 112 - Users in Canada

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Symbols Used in This Docume

Página 113 - Users in New Zealand

IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P

Página 114 - Environmental Information

Deleting the Undesired Print JobIf the printer does not start printing, canceled or failed print job data may be remaining.Delete unnecessary print jo

Página 115

Removing AirPrint Printer That Is No Longer Required from List ofPrintersAirPrint printer that is no longer in use can be removed from the list of pri

Página 116 - Islandia y Liechtenstein)

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Página 117 - Islàndia i Liechtenstein)

Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (

Página 118 - Λιχτενστάιν)

When the setting is completed, the Wireless router info screen is displayed.8. Select Done and then press the OK button.The Wireless Direct is enabled

Página 119

Make sure the name on the LCD is the same as that of your wireless communication deviceand select Yes.Printing/Scanning with Wireless DirectAfter conn

Página 120

If you select SSID and press the OK button, you can check the updated identifier (SSID).Change password• Manual setup1. Select Manual setup and then p

Página 121

Printing Using Operation PanelPrinting Templates Such as Lined or Graph Paper207

Página 122

Printing Templates Such as Lined or Graph PaperYou can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter

Página 123

• Staff paperYou can print staff paper with 10 or 12 staves.Setting on the LCD:◦ Staff paper 1: 10 staves◦ Staff paper 2: 12 staves• Handwriting paper

Página 124 - Korisnici u Srbiji

CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, ORTORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE

Página 125 - Handling Precautions

5. Select a template you want to print and then press the OK button.Printable template forms6. Specify the paper size and then press the OK button.Not

Página 126

Paper SettingsBy registering the paper size and the media type loaded on the rear tray, you can prevent the printer frommisprinting by displaying the

Página 127 - Transporting Your Printer

• Paper information registered in the printer: A4When you start printing/copying, The size/type of loaded paper is different from the print settingsap

Página 128

Default Setting for Displaying the Message which Prevents Misprinting• When you print/copy using the operation panel of the printer or when you print

Página 129

CopyingMaking Copies Basics Reducing/Enlarging CopiesCollated Copying Special Copy MenuCopying Using Smartphone or Tablet214

Página 130 - Keeping Print Quality High

Making CopiesThis section describes the basic procedure to perform standard copying.1. Make sure that printer is turned on.2. Load paper.3.Press the C

Página 131 - Main Components and Their Use

Adding the Copying Job (Reserve copy)If you load the original on the platen glass, you can add the copying job while printing (Reserve copy).The scree

Página 132 - Main Components

Setting Items for CopyingYou can change the copy settings such as the page size, media type, and intensity.In the copy mode, press the Menu button, us

Página 133 - Front View

Note• Some of setting items are not available depending on the country or region of purchase.• Media typeSelect the media type of the loaded paper.Ex:

Página 134

Note• This setting item is displayed when standard copying is selected.219

Página 135 - Rear View

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi

Página 136 - Inside View

ScanningScanning from Computer (Windows) Scanning from Computer (macOS)Scanning from Operation Panel Scanning Using Smartphone/Tablet220

Página 137 - Operation Panel

Scanning from Computer (macOS)Scanning According to Item Type or Purpose (IJ Scan Utility Lite)IJ Scan Utility Lite FeaturesScanning Easily (Auto Scan

Página 138

Scanning According to Item Type or Purpose (IJ Scan Utility Lite)IJ Scan Utility Lite FeaturesScanning Easily (Auto Scan) BasicsScanning Documents an

Página 139 - Power Supply

IJ Scan Utility Lite FeaturesUse IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clickingthe correspondi

Página 140

Note• To set the applications to integrate with, see Settings Dialog.224

Página 141 - Turning off the printer

Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder).Importan

Página 142

Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)226

Página 143

Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and

Página 144 - Unplugging the Printer

Scanning TipsPositioning Originals (Scanning from Computer)228

Página 145

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. I

Página 146 - Network Status Indication

(1) Red Hat IncorporatedCopyright (c) 1994-2009 Red Hat, Inc. All rights reserved.This copyrighted material is made available to anyone wishing to use

Página 147 - Switching the Input Mode

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

Página 148 - For LAN Settings

2. Place documents on ADF, and then adjust document guides to width of documents.Insert the documents face-up until a beep sounds.To scan both sides o

Página 149

Scanning Using Smartphone/TabletUsing PIXMA/MAXIFY Cloud LinkPrinting/Scanning with Wireless Direct232

Página 150 - Changing Settings

FaxingPreparing for Faxing Registering RecipientsSending Faxes Using Operation Panel ofPrinter Sending Faxes from Computer (Windows)Sending Faxes from

Página 151 - Managing the Printer Power

Preparing for FaxingConnect the printer to the telephone line and set up the printer before using the faxing functions. Thenspecify the basic setting

Página 152

Connecting Telephone LineThe connection method differs depending on your telephone line.• If you connect the printer to wall telephone line directly/I

Página 153 - Apply the settings

Important• Be sure to connect the telephone line before the printer is turned on.If you connect the telephone line when the printer is turned on, turn

Página 154

• Connecting to an Internet TelephoneA. Digital Subscriber LineB. xDSL modem (splitter may not be built-in to the modem)C. Broadband router compatible

Página 155

Note• When connecting to the xDSL line, select the same line type as you are subscribing to inTelephone line type.Setting Telephone Line Type• Connect

Página 156 - Items for Paper/Printing

Setting Telephone Line TypeBefore using your printer, make sure you set the correct telephone line type for your telephone line. If youare unsure of y

Página 157 - FAX settings

This license applies to all files found in such packages, and which do not fall under their own explicitlicense. The license affects thus the FreeType

Página 158 - Adv. FAX settings

Setting the Telephone Line Type Manually in ChinaThis section describes the procedure to set the telephone line type manually in China.1. Make sure th

Página 159

Setting Receive ModeSet the receiving operation (receiving mode).For details on how to set the receive mode:Setting Receive ModeYou can select the app

Página 160 - Security control

• Network switch may not be available depending on the country or region of purchase.• Refer to Receiving Faxes for information on receiving faxes or

Página 161

If you select ON, the printer automatically receives faxes after the external device rang a specifiedlength of time.You can specify the length of time

Página 162 - Print settings

Setting the DRPD Ring Pattern (US and Canada only)If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telep

Página 163 - LAN settings

Setting Sender InformationYou can set the sender information such as date/time, unit name, and unit fax/telephone number.About Sender InformationSetti

Página 164 - Common settings

Setting Date and TimeThis section describes the procedure to set the date and time.1. Make sure that printer is turned on.2. Press the Setup button.Th

Página 165

2. Press the Setup button.The Setup menu screen is displayed.3. Select Device settings, then press the OK button.4. Select Dev. user settings, then pr

Página 166 - Dev. user settings

9. Use the button to move the cursor under the desired position, use the Numeric buttons toenter the time (in 24-hour format) when summer time ends,

Página 167

3.Press the OK button.Note• You can enter the name up to 24 characters, including spaces.•For details on how to enter or delete characters:Entering Nu

Página 168 - Language selection

1. No Warranty--------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING, BUT NOT L

Página 169 - Firmware update

Registering RecipientsRegistering Recipients Using Operation Panel of PrinterRegistering Recipients Using Speed Dial Utility2 (Windows)Registering Rec

Página 170 - Feed settings

Registering Recipients Using Operation Panel of PrinterRegistering recipients in the printer's directory in advance allows you to dial fax/teleph

Página 171 - Reset setting

Registering Fax/Telephone Number of RecipientsBefore you can use the printer's directory, you need to register the recipients' fax/telephone

Página 172

The fax/telephone number selected from the outgoing call logs is displayed.2. Check the fax/telephone number, then press the OK button.The fax/telepho

Página 173 - Ink notification set

If you select a name on From call log (IN) in step 9, the name may be already entered. If you do notchange the name, go to step 11.Note• You can enter

Página 174 - Refilling Ink Tanks

Registering Recipients in Group DialIf you register two or more registered recipients to a group dial, you can send the same documentsuccessively to a

Página 175 - Web service setup

You can choose a recipient with the two methods. The method can be switched by pressing the button.• When Add to group is displayed on the LCD:Use the

Página 176 - System information

11. Press the OK button to finalize registration.Note•To register another group, select an unregistered ID number and operate in the same procedure.•

Página 177 - ECO settings

Changing Registered InformationTo change information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Página 178 - Quiet setting

Note• This registration method may not be available depending on the country or region ofpurchase.◦ Direct entry is selected as the registration metho

Página 179 - Specifications

If you are looking for support, start in this list if you haven't found anything to help you in thedocumentation.o [email protected]

Página 180 - Scan Specifications

Deleting Registered InformationTo delete information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Página 181 - Fax Specifications

Printing List of Registered DestinationsYou can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.1.

Página 182 - Minimum System Requirements

Registering Recipients Using Speed Dial Utility2 (macOS)About Speed Dial Utility2Speed Dial Utility2 is a utility for forwarding the telephone directo

Página 183 - Mobile Printing Capability

Starting Up Speed Dial Utility2Important• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.•

Página 184 - Information about Paper

Speed Dial Utility2 DialogThe following items are on the Speed Dial Utility2 dialog.1.Printer Name:Selects the printer for editing the telephone direc

Página 185 - Supported Media Types

Note• By clicking on the item name, you can sort the display order.5. Edit.../Select All/DeleteEdits the item that selected for Setting Item List:, or

Página 186 - Paper Weight

Saving Registered Telephone Directory on Printer to YourComputerFollow the procedure below to save the telephone directory (includes recipients'

Página 187 - Paper Load Limit

Registering a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to register fax/telephone numbers.NoteBefore you register fax/t

Página 188 - Envelopes 10 envelopes *3

Note• You can only add the numbers that have already been registered.6. Click OK.To continue registering fax/telephone numbers or a group dial, repeat

Página 189 - Unsupported Media Types

Changing a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to change fax/telephone numbers.Note• Before you change fax/teleph

Página 190 - Handling Paper

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopyingFaxing27

Página 191 - Printing

To delete a member:Select a code to delete from group dial, and then click << Delete.5.Click OK.To continue changing fax/telephone numbers or gr

Página 192 - Printing from Computer

Deleting a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to delete fax/telephone numbers.Note• Before you delete fax/teleph

Página 193

Changing Sender Information Using Speed Dial Utility2Follow the procedure below to change the user's name or fax/telephone number.1. Start up Spe

Página 194 - Printing Using AirPrint

Registering/Changing Rejected Number Using Speed Dial Utility2Follow the procedure below to register, change, or delete rejected numbers.1. Start up S

Página 195 - Printing of Envelopes

Registering Telephone Directory Has been Saved on YourComputer to PrinterYou can load the data of the telephone directory (RSD file, *.rsd) and regist

Página 196

Sending Faxes Using Operation Panel of PrinterSending Faxes by Entering Fax/Telephone NumberResending Faxes (Redialing Busy Number)Setting Items for S

Página 197 - Adding AirPrint Printer

Sending Faxes by Entering Fax/Telephone NumberThis section describes dialing and sending faxes directly by entering the fax/telephone numbers.Importan

Página 198 - Opening the Print Dialog

button:By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered.6.Press the Color butt

Página 199 - Check the printing status

• Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsentdocuments stored in the printer's memory are

Página 200

Resending Faxes (Redialing Busy Number)There are two methods of redialing: Automatic redialing and Manual redialing.• Automatic RedialingIf you send a

Página 201 - Printers

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A) and paper support extensi

Página 202

Manual RedialingFollow the procedure below for manual redialing.1. Make sure that printer is turned on.2. Press the FAX button.The Fax standby screen

Página 203

Setting Items for Sending FaxesIf you select FAX TX settings after pressing the Menu button on the Fax standby screen, you can specifythe settings of

Página 204

7. Press the OK button.The LCD returns to the Fax standby screen.282

Página 205

Sending Faxes from Computer (Mac OS)Sending Faxes Using AirPrintGeneral Notes (Fax Transmission Using AirPrint)283

Página 206

Sending Faxes Using AirPrintYou can send faxes from a printer using AirPrint.To send faxes, add your printer to your computer.Checking EnvironmentFirs

Página 207

2. In application, open document to fax.3. Open Print dialog.To open the Print dialog, you typically select Print... from the File menu of your applic

Página 208 - Printable template forms

6.Enter fax/telephone numbers in To.286

Página 209 - Printing template forms

If you specify a dialing prefix, enter the code in Dialing Prefix and specify the cover page settings asneeded.7.Click Fax.The number is dialed automa

Página 210

General Notes (Fax Transmission Using AirPrint)Sending faxes is subject to the following restrictions.• Enter the characters in To and Dialing Prefix

Página 211 - Paper Settings

Receiving FaxesReceiving FaxesChanging Paper SettingsSubstitute Reception in Printer's MemoryReceiving Faxes Using Useful Functions289

Página 212

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

Página 213

Receiving FaxesThis section describes the preparation necessary for receiving a fax and how to receive a fax.Preparing for Receiving a FaxPrepare for

Página 214

Substitute Reception in Printer's MemoryWhen TEL priority mode is selected:• When the call is a fax:The telephone will ring when a call incomes.P

Página 215 - Making Copies

• If Manual/auto switch of the advanced setting is set to ON, set RX start time to longerthan the time before the answering machine starts playing the

Página 216

When DRPD or Network switch is selected:• When the call is a fax:The telephone will ring when a call incomes.The printer will receive the fax automati

Página 217 - Setting Items for Copying

Changing Paper SettingsThis printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panelto change the pape

Página 218

Note• The (asterisk) on the LCD indicates the current setting.Page sizeSelect the page size from A4, Letter, LTR, or Legal.Note• Some of page sizes

Página 219

Substitute Reception in Printer's MemoryThe printer prints the received fax automatically by default. And furthermore, the printer stores the rec

Página 220 - Scanning

memory will be deleted in order from the earliest. As a result, you may not be able to see faxes eitherusing printed material or the printer's me

Página 221

Other Useful Fax FunctionsDocument Stored in Printer's MemoryUsing Information ServicesTransmission/Reception of Faxes Using ECMSummary of Report

Página 222 - Scanning Documents and Photos

Document Stored in Printer's MemoryThe faxes will be stored in the printer's memory automatically when they are received. However, printer&a

Página 223

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86If Printing Is Faint or Uneven.

Página 224

Note•The number and types of icons displayed vary depending on your region, the registered printer/scanner and the installed applications.9.Click the

Página 225 - Scanning Easily (Auto Scan)

As long as paper is loaded, the printer will perform printing even when the ink remaining is insufficient.Therefore, in case ink remaining is low, pri

Página 226

Printing Document in Printer's MemoryYou can print a specified document in the printer's memory or print all the received documents in its m

Página 227

: Indicates the document during transmission.: Indicates the document sent with sequential broadcasting.• By pressing the button or the Tone button,

Página 228 - Scanning Tips

Deleting Document in Printer's MemoryYou can delete a specified document in the printer's memory or delete all the documents in its memory a

Página 229 - Placing Items (Platen)

• By pressing the button or the Tone button, the transaction number displayed on the LCDis switched to transaction time or fax/telephone number.Spec

Página 230

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n

Página 231

List of Support Code for Error (Paper Jams)Paper Does Not Feed Properly/"No Paper" ErrorPrint Results Are UnsatisfactoryScanning Problems (W

Página 232 - Using PIXMA/MAXIFY Cloud Link

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Página 233

Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless

Página 234 - Preparing for Faxing

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems309

Página 235 - Connecting Telephone Line

13.Specify the number of copies, your printer name, media type, etc. (K).14.Click Print (L).For macOS:Click OK when the confirmation message appears,

Página 236 - Connecting Various Lines

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Página 237

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Página 238

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Página 239 - Setting Telephone Line Type

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Página 240

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Página 241 - Setting Receive Mode

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs the printer connected to th

Página 242 - About Receive Mode

After taking measures above, click Redetect on the Check Printer Settings screen to redetect theprinter.If the printer is found, follow the instructio

Página 243

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Página 244

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Página 245 - Setting Sender Information

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Página 246 - Setting Date and Time

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

Página 247

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

Página 248 - Registering User Information

5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup CD-ROM to redo setu

Página 249

Cannot Find Printer while Using Wireless LANCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON bu

Página 250 - Registering Recipients

Printing Network SettingsNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download

Página 251

Check7 Make sure the computer is connected to the wireless router.For more on how to check the computer settings or connection status, see your comput

Página 252

Network Connection ProblemsPrinter Suddenly Stopped Working for Some ReasonNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router o

Página 253

Printer Suddenly Stopped Working for Some ReasonCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via W

Página 254

Note•Use 2.4 GHz frequency band to connect to a wireless router. Match the SSID set for the printer with thatfor 2.4 GHz frequency band of the wireles

Página 255

Starting Up IJ Network Device Setup Utility• For macOS:Starting Up IJ Network Device Setup UtilityCheck7 Make sure you are using a valid channel.Usabl

Página 256

Select LAN settings > Wireless Direct > Wireless Direct set. > Switch WL Direct in this order and selectYes.Check3 Check the settings of your

Página 257

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

Página 258

For more on connecting to and setting up your wireless router, see the wireless router instruction manual orcontact its manufacturer.Note• To check th

Página 259

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

Página 260

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Página 261

Printer Cannot Be Used After Replacing Wireless Router orChanged Router SettingsWhen you replace a wireless router, redo the network setup for the pri

Página 262 - About Speed Dial Utility2

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Página 263

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults335

Página 264 - Speed Dial Utility2 Dialog

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Página 265

Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Wi

Página 266 - Computer

Checking Network Setting InformationTo check the printer's network settings information, print out the network settings information.Printing Netw

Página 267

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing, scanning, or faxing op

Página 268 - 6. Click OK

10. Select a photo.You can also select multiple photos at once.11. Specify the number of copies, paper size, etc.12. Select Print.34

Página 269

Printing ProblemsPrinting Does Not StartInk Is Not Coming OutInk Runs Out FastPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are

Página 270 - Click OK

Printing Does Not StartCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to turn on.The O

Página 271

Changing the Printer Operation Mode (macOS)Check4 If printing from a computer, delete jobs stuck in print queue.• For Windows:Deleting the Undesired P

Página 272

Ink Is Not Coming OutCheck1 Check the remaining ink level.When an ink tank runs out of ink, refill the ink tank.If the remaining ink level is below th

Página 273

How to Do Ink FlushIf the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center torequest a repair.Imp

Página 274 - Computer to Printer

Ink Runs Out FastAfter you refill the ink tanks, the printer takes in ink from the ink tanks and ink flows into the printer.Ink may seem to run out fa

Página 275

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

Página 276

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Página 277

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Página 278

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong349

Página 279 - Automatic Redialing

CopyingThis section describes how to load originals and copy them to plain paper.1. Open the paper support (A) and paper support extension (B).2.Pull

Página 280 - Manual Redialing

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check the remaining ink level.When an ink ta

Página 281

Important• If ink flush is performed when the remaining ink level is insufficient, it may cause a failure.Be sure to check the remaining ink level bef

Página 282 - 7. Press the OK button

Colors Are UnclearCheck1 Check the remaining ink level.When an ink tank runs out of ink, refill the ink tank.If the remaining ink level is below the l

Página 283 - Sending Faxes Using AirPrint

How to Do Ink FlushIf the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center torequest a repair.Imp

Página 284

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

Página 285 - 3. Open Print dialog

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

Página 286

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

Página 287

If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and becomewavy, causing paper abrasion.• Printing

Página 288

• For Windows:1. Make sure printer is turned on.2. Open printer driver setup window.Opening Printer Driver's Setup Screen3. Click Maintenance tab

Página 289 - Receiving Faxes

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Página 290

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

Página 291

Scanning Problems (macOS)Scanning Problems360

Página 292

Scanning ProblemsScanner Does Not WorkScanner Driver Does Not Start361

Página 293

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 With network connection, check the connection status and reco

Página 294 - Changing Paper Settings

Scanner Driver Does Not StartCheck 1 Make sure the application software supports AirPrint.Check 2 Select your scanner or printer on the application&ap

Página 295

Faxing ProblemsProblems Sending FaxesProblems Receiving FaxesTelephone Problems364

Página 296 - Information on Received Faxes

Problems Sending FaxesCannot Send a FaxErrors Often Occur When You Send a Fax365

Página 297

Cannot Send a FaxCheck1 Is power turned on?• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.•If you unplug

Página 298 - Other Useful Fax Functions

If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings.Fax settingsCheck6 Is fax number registered

Página 299

Errors Often Occur When You Send a FaxCheck Check telephone line condition or connection.If errors occur frequently when using an Internet telephone,

Página 300

Problems Receiving FaxesCannot Receive a Fax, Cannot Print a FaxQuality of Received Fax is Poor369

Página 301

9.Open the document cover (G).10.Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (H).Note• To copy two or more

Página 302

Cannot Receive a Fax, Cannot Print a FaxCheck1 Is power turned on?• You cannot receive faxes if the power is turned off. Press the ON button to turn t

Página 303

If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will notbe printed and will be stored i

Página 304

Quality of Received Fax is PoorCheck1 Check scan settings of sender's fax device.Ask the sender to adjust the scan settings of the fax device.Che

Página 305 - Frequently Asked Questions

Telephone ProblemsCannot DialTelephone Disconnects During a Call373

Página 306 - Operation Problems

Cannot DialCheck1 Is telephone line cable connected correctly?Check that the telephone line cable is connected correctly.Connecting Telephone LineChec

Página 307 - Wireless LAN

Telephone Disconnects During a CallCheck Is telephone line cable or telephone (or a peripheral device such as an externaltelephone, an answering machi

Página 308 - Wireless Direct

Mechanical ProblemsPrinter Does Not Turn OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USB376

Página 309 - Other Network Problems

Printer Does Not Turn OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug pr

Página 310 - While using printer:

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

Página 311 - Setup (Windows)

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Página 312

Loading Documents in the ADF (Auto Document Feeder)2. Close the document cover.3. Press the Black button (I) or Color button (J).Important• Do not ope

Página 313

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Página 314 - Settings

Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)381

Página 315 - Environment

Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati

Página 316 - If is displayed:

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

Página 317

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page

Página 318

Errors and MessagesAn Error OccursMessage (Support Code) Appears385

Página 319

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

Página 320

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

Página 321

Error Regarding Power Cord Being Unplugged Is Displayed(Windows)The printer may have been unplugged while it was on.Check the error message that appea

Página 322 - Check the icon on LCD

• In Windows 8.1, select Control Panel from Settings charm on Desktop > Hardware and Sound >Device Manager.• In Windows 7, click Control Panel,

Página 323

FaxingFax multiple documents in black and white as follows.1.Open the document tray (A).2.Insert the document WITH THE SIDE TO SCAN FACING UP.3.Adjust

Página 324

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Página 325

Note• A confirmation/warning dialog box may appear when installing, uninstalling or starting upsoftware.This dialog box appears when administrative ri

Página 326

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Página 327

2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet Print

Página 328

List of Support Code for ErrorSupport code appears on the LCD and on your computer screen when errors occur.A "support code" is an error num

Página 329

6941 6942 6943 6944 6945 6946• 9000 to 9ZZZ9500 • A000 to ZZZZB202 B203 B204 B205 For paper jam support codes, see also List of Support Co

Página 330 - Address

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

Página 331 - Network Key Unknown

1300CausePaper is jammed in paper output slot or in rear tray.What to DoIf the paper is jammed in the paper output slot or in the rear tray, remove th

Página 332

If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo theprinting.Note• When reloading the paper, make

Página 333 - Changed Router Settings

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if

Página 334

Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141Checking the

Página 335

5.Use the Numeric buttons (D) to enter the fax number.6.Press the Black button (E).Note• Many other convenient faxing features are available.Faxing40

Página 336 - Checking Network Information

3. Check if jammed paper is under cartridge holder.If the jammed paper is under the cartridge holder, move the cartridge holder to the far right or le

Página 337 - Wireless Router

5.Slowly pull out paper, so as not to tear it.6.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may rema

Página 338 - Printing Network Settings

7.Close scanning unit / cover gently.All jobs in the print queue are canceled. Redo the printing.Note• When reloading the paper, make sure you are usi

Página 339 - Restoring to Factory Defaults

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

Página 340 - Printing Problems

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are refilling an ink tan

Página 341 - Printing Does Not Start

1430CauseCartridge cannot be recognized.What to DoA cartridge may not be installed properly or this printer does not support the cartridges.If you are

Página 342

4. Remove the C (color) and B (black) cartridges.Important•When removing the cartridges, handle them carefully so that ink does not spatter.• Do not t

Página 343 - Ink Is Not Coming Out

7.Press down both joint buttons.8. Close both ink tank covers.9. Gently close the scanning unit / cover.407

Página 344

If this does not solve the problem, contact your nearest Canon service center to request a repair.Important• If you unplug the power cord, all the fax

Página 345 - Ink Runs Out Fast

1640CauseThe remaining ink level in one of the ink tanks may have reached the lower limit line shown on the inktank.What to DoTo check the remaining i

Página 346

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

Página 347 - Clean paper feed roller

1700CauseInk absorber is almost full.What to DoPress the printer's OK button to continue printing. Contact your nearest Canon service center to r

Página 348 - Basic Printing Setup

1890CauseProtective material or tape may still be attached to cartridge holder.What to DoOpen the scanning unit / cover and make sure the protective m

Página 349 - Colors Are Wrong

2900CauseScanning print head alignment sheet failed.What to DoPress the printer's OK button and check the following.• Make sure the print head al

Página 350 - White Streaks Appear

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

Página 351

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

Página 352 - Colors Are Unclear

5011CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

Página 353

5012CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

Página 354 - Lines Are Misaligned

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure cartridge holder motion is not

Página 355 - Check paper type

5200CausePrinter error has occurred.What to DoCheck the remaining ink level, and then refill the ink tank if necessary.Turn off the printer and unplug

Página 356

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• If you unplug the power cord, a

Página 357 - Set longer ink drying time

Reconfiguration Method of Wireless LAN ConnectionChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connects to Another Comput

Página 358

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

Página 359 - Vertical Line Next to Image

RestrictionsWhen connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connectio

Página 360 - Scanning Problems (macOS)

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Página 361 - Scanning Problems

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnects to Another Computer via LAN/Changes from USB to LAN Connec

Página 362 - Scanner Does Not Work

Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) Auto set

Página 363 - Scanner Driver Does Not Start

*2 The password is specified automatically when the printer is turned on for the first time.*3 "ZZZZZZ" represents last six digits of printe

Página 364 - Faxing Problems

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Página 365 - Problems Sending Faxes

Connects to Another Computer via LAN/Changes from USB to LANConnectionFor Windows:For macOS:For Windows:To add a computer to connect to the printer on

Página 366 - Cannot Send a Fax

Printing from Application Software (AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193Printing U

Página 367 - Does a printer error occur?

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

Página 368

3-2-3 Frequency Frequency XX (GHz)3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX3-2-5 Connection Connection status Active/Inactive3-2-6 SSID SSID Wir

Página 369 - Problems Receiving Faxes

3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXXXXXX:XXXX

Página 370 - Is power turned on?

5-2 Wireless Direct Dev-NameDevice name for wire-less directDevice name for wireless direct (Up to 32 alphanumericcharacters)5-4 WSD Printing WSD prin

Página 371 - Is FAX RX reject set to ON?

Reconfiguration Method of Wireless LAN ConnectionFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDir

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Handling Paper, Originals, Ink Tanks, etc.Loading PaperLoading OriginalsRefilling Ink Tanks55

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Loading PaperLoading Plain Paper / Photo PaperLoading Envelopes56

Página 374 - Cannot Dial

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

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2. Pull out the paper output tray (C) and open the output tray extension (D).3.Load paper WITH THE PRINT SIDE FACING UP.4.Align the paper guides (E) w

Página 376 - Mechanical Problems

Important•Always load paper in the portrait orientation (F). Loading paper in the landscape orientation (G) cancause paper jams.Note•Do not load sheet

Página 377 - Printer Does Not Turn On

Registering Recipients Using Operation Panel of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251Registering Fax/Tele

Página 378 - Power Shuts Off By Itself

5. Press the OK button.6. Use the button to select the size of the loaded paper on the rear tray, then press theOK button.Note• The (asterisk) o

Página 379 - USB Connection Problems

Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct

Página 380 - Connect USB cable properly

2. Load envelopes.1. Open the paper support (A) and paper support extension (B).2.Pull out the paper output tray (C) and open the output tray extensio

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4. Align the paper guides (E) with the envelope width.Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed prope

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Note• The (asterisk) on the LCD indicates the current setting.7. Use the button to select Envelope, then press the OK button.Note• When printing

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Loading OriginalsWhere to Load OriginalsLoading Originals on the Platen GlassLoading Documents in the ADF (Auto Document Feeder)Loading Based on UseSu

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Where to Load OriginalsThe printer has two positions to load originals: platen glass and ADF (Auto Document Feeder).Select the position to load the or

Página 385 - Errors and Messages

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Align the c

Página 386 - An Error Occurs

Loading Documents in the ADF (Auto Document Feeder)Note• To scan a document at optimum quality, load it on the platen glass.1. Make sure that any orig

Página 387 - Message Appears on LCD

Loading Based on UseLoad the original in the correct position on the platen glass according to the function to use. If you do notload the original cor

Página 388 - (Windows)

Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310Cannot

Página 389 - Displayed (Windows)

Note• For details on how to scan from the computer and how to load originals, see below.Scanning from Computer (Windows)Loading the Original to Be Ali

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Loading Two or More Originals on the platen glassPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inch (1 cm) or more spacebetween th

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Supported OriginalsPlaten GlassItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc

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• Documents on coated paper• Documents on onion skin or other thin paper• Photos or excessively thick documents73

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Refilling Ink TanksRefilling Ink TanksChecking Ink LevelInk Tips74

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Refilling Ink TanksCheck the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near thelower limit line

Página 395 - • A000 to ZZZZ

Important•Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.3.Open the ink tank cover.To refill the black

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Important•Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatterwhen removing it.5.Take a new ink bottle out of

Página 397 - What to Do

Important• When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle asshown in the figure above. If you push the

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Note•When inserting the tank cap, be careful not to twist the tank cap rubber.9.Close the ink tank cover.Important• If you cannot properly close the i

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Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

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If remaining ink level notification function is enabledResetting the remaining ink level count when a remaining ink error occursIf the remaining ink l

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4. Use the button to select Yes or No and then press the OK button.5. For C ink, M ink, and Y ink, perform the same operation as BK ink.The remainin

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2. Press the Setup button.3. Use the button to select Ink notification set. and then press the OK button.4. Use the button to select Reset ink lev

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• When you store ink bottles, close bottle caps completely and place bottles in standing position. If theink bottles are laid down, ink may leak.• Whe

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Checking Ink LevelCheck ink level with the ink tank indicator on the front of the printer.When ink reaches the upper limit line (A), ink is full.When

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Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.During initial setup, some of the in

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MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

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If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

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Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

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After cleaning the print head, print and examine the nozzle check pattern: Step1If the problem is not resolved after performing from step 1 to step

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1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4101890. . . .

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Adjusting Print Head Position90

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Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

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Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

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Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

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Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

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Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

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Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.•If the

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7. Close the document cover gently, then press the Black button or the Color button.The printer starts scanning the print head alignment sheet, and th

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Performing Maintenance Functions from Your Computer (macOS)Opening Remote UI for MaintenanceCleaning the Print HeadsAdjusting Print Head Position98

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Opening Remote UI for MaintenanceYou can perform maintenance of printer and change the settings from a Remote UI.The following is the procedure to ope

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