Canon MultiPASSTM C50 Manual do Utilizador Página 214
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Canon MultiPASS C50 Hardware Manual ENGLISH
8-26 Chapter 8Troubleshooting
Colour Printing and Copying Problems
Use the following to correct problems you may have while using the MultiPASS
C50 to print in colour.
Problem Possible cause Solution
Colours are missing, and the
output contains only black ink
The MultiPASS C50 Printer
Driver may not be selected.
Make sure you selected the
MultiPASS C50 Printer Driver or
other compatible colour printer
driver. See the MultiPASS
Desktop Manager User’s Guide.
The printer driver may not be
selecting colour.
Make sure the PC is set to use
Colour On Screen – Matched
Colour. See the MultiPASS
Desktop Manager User’s Guide.
The colour BJ cartridge may
not be working properly.
Print the NOZZLE CHECK test
pattern to make sure the Colour
BJ cartridge and ink tanks are
firing correctly. See page 9-8.
An ink tank may be empty. Replace empty ink tanks as
needed. See page 9-17.
The print head unit may need
cleaning.
Clean the print head. See page
9-9.
The application you are
printing from may not support
colour printing.
Check your application’s
documentation.
Colours are broken or uneven You may be using the wrong
print mode.
If you are printing dense graphics
on plain paper, set the Media
Type to Coated Paper on your
PC. See the MultiPASS Desktop
Manager User’s Guide.
If you are printing a thin line
with a non-primary colour,
your software may be telling
the unit to place a colour
every other dot, with white in
between.
Choose cyan, yellow, magenta, or
black instead.
- MultiPASS 1
- Copyright 2
- Trademarks 3
- Contents 5
- Chapter 1 11
- Introducing the MultiPASS C50 11
- Plain Paper Fax Features 14
- Colour Copier Features 15
- Telephone Features 15
- Colour Printer Features 16
- Colour Scanner Features 17
- Desktop Manager for Windows 18
- Supplies and Options 19
- Canon Photo Kit 20
- Using Your Documentation 21
- For Customer Support 23
- Safety Instructions 24
- Chapter 2 27
- Setting Up Your MultiPASS C50 27
- Unpacking Your MultiPASS C50 31
- Removing Shipping Materials 34
- Assembling the MultiPASS C50 37
- Making Connections 40
- Connecting the Telephone Line 42
- Answering Machine 43
- Connecting the Power Cord 44
- PLEASE WAIT 45
- 13:30 FaxOnly 45
- PUT IN CARTRIDGE 45
- Front View 46
- Rear View 47
- The Handset (Option) 47
- Inside the Printer Cover 48
- The Operation Panel 49
- Special Function Buttons 51
- Choosing the Best Cartridge 55
- Storing BJ Cartridges 62
- Selecting the Print Media 63
- Canon Media 64
- The Printable Area 66
- Envelopes 67
- Loading the Print Media 70
- PAPER LIMIT MARK 73
- OPEN END AT THE TOP 78
- BC-29F Cartridges 79
- THE SLEREXE COMPANY LIMITED 80
- Editing Information 83
- The MultiPASS C50 Settings 87
- General Settings 88
- Sending Settings 89
- Receive Settings 91
- Speed Dialling Settings 93
- Other Options 93
- MID PAUSE SET 99
- 13:00 FaxOnly 99
- Testing the MultiPASS C50 100
- Chapter 3 101
- Speed Dialling 101
- Speed Dialling Methods 102
- FUNCTION 103
- TEL=516 488 6700 104
- CANON U.S.A.:A 104
- 14:38 FaxOnly 104
- 05=905 795 1111 107
- TEL= 2131 1250 108
- TEL= 7390802 111
- ANON HONG KONG:A 111
- 06= 49 39 25 25 114
- Using Coded Speed Dialling 115
- TELEPHONE NUMBER 118
- CANON GROUP 1:1 120
- Using Group Dialling 121
- 3-22 Chapter 3Speed Dialling 122
- Chapter 4 123
- Sending Faxes 123
- 4-2 Chapter 4Sending Faxes 124
- Preparing to Send a Fax 125
- SCAN CONTRAST 127
- STANDARD 127
- Sending Methods 128
- Dialling Methods 129
- Sending Documents 130
- TX/RX NO. 0012 131
- Memory Sending 132
- Cancelling Sending 134
- Feeder (ADF) 135
- 4-14 Chapter 4Sending Faxes 136
- Redialling 137
- TX/RX CANCELLED 139
- TX/RX NO. 0002 139
- PRINTING REPORT 139
- Sequential Broadcasting 140
- /PAUSE 143
- Long Distance Dialling 144
- Confirming a Dial Tone 145
- TEL=123456pppT 146
- If a Power Cut Occurs 147
- 4-26 Chapter 4Sending Faxes 148
- Chapter 5 149
- Receiving Faxes 149
- RECEIVE MODE 151
- 5-4 Chapter 5Receiving Faxes 152
- Documents Received in Memory 158
- LOAD PAPER 159
- CLEAR PAPER JAM 159
- Printing 161
- Cancelling an Incoming Fax 162
- Chapter 6 163
- Scanning Documents and Making 163
- Scanning Documents 164
- Effective Image Size 166
- Making Copies 175
- COPY 80% 01 176
- COPY 80% 35 176
- Chapter 7 179
- Printing From Your PC 179
- Paper Handling 180
- DO NOT TOUCH THE 182
- GUIDE RAIL 182
- RIBBON CABLE 182
- CANON INC 183
- TAMAGAWA PLANT 183
- PHONE:(044)811-2111 183
- PAR AVION 183
- Improving Print Speed 186
- Controlling Printing Costs 187
- Chapter 8 189
- Troubleshooting 189
- CANON INC 191
- MADE IN JAPAN 191
- SERIAL No 191
- X X X X X X X 191
- Problems Index 192
- Paper Jams 194
- Jams in the Sheet Feeder 196
- Faxing Problems 200
- Telephone Problems 205
- Copying Problems 206
- Printing Problems 207
- Print Quality Problems 212
- General Problems 217
- 8-30 Chapter 8Troubleshooting 218
- 8-31Chapter 8 Troubleshooting 219
- 8-32 Chapter 8Troubleshooting 220
- 8-33Chapter 8 Troubleshooting 221
- 8-34 Chapter 8Troubleshooting 222
- Chapter 9 223
- Cleaning the MultiPASS C50 224
- PRINT HEAD 225
- DO NOT TOUCH THE RIBBON 225
- SEPARATION GUIDE 227
- SCANNING GLASS 227
- SEPARATION ROLLER 227
- HEAD CLEANING 231
- CARTRIDGE 234
- Cartridge 235
- DO NOT TOUCH 241
- Appendix A 245
- Specifications 245
- Plain Paper Fax 247
- Telephone 249
- Printable Area: Papers 251
- Printable Area: Envelopes 252
- *Based on 75 g/m 254
- Document Sizes 255
- A-12 Appendix ASpecifications 256
- PC Interface 257
- A-14 Appendix ASpecifications 258
- Appendix B 259
- Optional Handset 260
- B-3Appendix B Options 261
- Control Panel and Functions 264
- Maintaining Your Handset 266
- Glossary 267
- G-18 Glossary 284
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