
This User Manual should be read before using the network camera.ENGLISHNetwork CameraCamera Management Tool User Manual
105. Camera maintenanceThe following maintenance procedures can be performed on cameras that are in operation. Maintenance can be performed on multipl
Before Use111For the latest information on this product (firmware and software, user manuals, operating environment, etc.), please refer to the Canon
12• If the Windows firewall is enabled, it may block this tool. If this happens, it is necessary to register this tool as a trusted program. For detai
Before Use113This tool can be installed from the installer (installer name: VBToolsInstall.exe). For details on installation, please refer to the came
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Chapter Detecting/Setting CamerasThis chapter explains the initial setup of cameras (from detection of the cameras connected to the network, through c
16Launch the tool and begin camera configuration. Be sure to connect the camera to the network ahead of time.LaunchingThe [Camera Management Tool] ico
Detecting/Setting Cameras217(2) Thumbnail View Switch ButtonUse the Thumbnail View Switch button to switch whether or not to display thumbnails.The th
18Detect the cameras connected to the network and then display them in the camera list in the main window. You can detect cameras of factory default s
Detecting/Setting Cameras219NoteNote the following when registering an administrator account upon detection in this dialog box.– These settings are on
2This manual describes how to configure and operate Camera Management Tool (hereafter referred to as “this tool”). Carefully read this manual before u
20 Adding Already Detected CamerasAfter executing [Search Cameras], cameras connected to the same network are automatically detected. When a camera i
Detecting/Setting Cameras221The administrator account is registered, and the camera restarts.Note• The number of characters that can be set for [Admin
22NoteFor details on error information, please refer to “Operation Guide” > “List of Log Messages”. The error information dialog box is not display
Detecting/Setting Cameras223NoteThumbnails can only be displayed for cameras with [Connectable] or [ Connectable] displayed for [Connection Status].
24(3)Sets whether the string specified in [Filter] is case-sensitive or not.The specified filtering conditions are applied and the filtered camera lis
Detecting/Setting Cameras225To display a hidden item, select the item in [Items Available for Display] and then click .To hide a displayed item, sele
26The camera is removed from the camera list. Right-Click Operations for the Camera ListRight-click the camera list to carry out the following operat
Detecting/Setting Cameras227Those cameras (P. 18) that could not be authenticated with the common authentication information at the time of camera sea
28Authenticating a Detected CameraCameras with the [Connection Status] set to [Authentication required] or [Not connectable] in the camera list requir
Detecting/Setting Cameras229Basic camera settings can be configured, including camera network settings (IP address), changing the administrator passwo
3Before using this tool, please read the user manuals included with the camera in addition to this manual. Notes1. Any unauthorized reproduction of t
30NoteThe setting fields of some setting items can be left blank. In that case, the camera settings are not changed and are left set to their original
Detecting/Setting Cameras231(2) [IPv4 Address]When [IPv4 Address Settings Method] is [Manual], enter a fixed IPv4 address.When basic settings are conf
32 Admin AccountChange the administrator name and administrator password.(1) [Administrator Name]Change the administrator name. The administrator nam
Detecting/Setting Cameras233 Date and Time(1) [Settings Method]Select the Settings method for the date and time.(2) [Date], [Time]Configure the setti
34Note• If a connection to the NTP server cannot be established because, for example, the IP address of the NTP server is incorrect, the date and time
Detecting/Setting Cameras235 Video(1) [Video Size Set]Set the set of video sizes to use with the camera.(2) [H.264(2)]Select [Disable] to transmit on
36You can use this tool to display the camera’s Settings Page or start Viewer. You can also check the operation and advanced settings of cameras whose
Detecting/Setting Cameras237NoteThe settings configured on the Settings Page are saved to only the camera and are not reflected in this tool. After co
38You can access Camera Angle Setting Tool and admin tools from this tool.This operation can only be done with one camera at a time.NoteThe tools in t
Detecting/Setting Cameras239ImportantTo ensure security, exit Internet Explorer after completing the settings with Admin Tools.
4Table of ContentsIntroduction... 2
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Chapter Camera Specification File UseThe information displayed in the camera list of this tool can be saved and edited as a camera specification file.
42The content of the camera list can be saved as a camera specification file in the CSV format. Saved camera specification files can be configured to
Camera Specification File Use343Saving Using the MenuCamera specification files can be saved using the following procedures while the tool is running.
44Camera specification files saved in CSV can be edited with a spreadsheet software such as Excel, or a text editor such as Notepad.Camera Specificati
Camera Specification File Use345Export itemItem Description RemarksuuidUnique identifier of the cameraGroup Group name The content entered in the came
46IPv4FirstIPv4 address (when adding manually)The IPv4 address specified when adding a camera via [Camera List] > [Add Camera] (P. 50), or adding a
Camera Specification File Use347You can load a saved camera specification file after starting this tool, or configure it to be automatically loaded wh
48 Environmental Settings and Other Items[Do Not Add new camera(s)]Select this when you want to limit cameras displayed in the list to those describe
Chapter Camera Detection/Configuration TechniquesThis chapter covers the procedure for assigning IP addresses using a camera specification file. It al
5Chapter 3 Camera Specification File UseSaving a Camera Specification File...
50Specify the IPv4 address to detect cameras in your currently operating system, and add them to the camera list. You can either detect them one by on
Camera Detection/Configuration Techniques451The camera is added to the camera list.Detecting Multiple CamerasImport a CSV file with the IPv4 address c
52You can batch configure multiple cameras by loading a “settings file” based on camera specification files for each camera displayed in the camera li
Camera Detection/Configuration Techniques453Importing a Settings FileMatch the MAC address in the camera list and the MAC address in the settings file
54You can load advanced camera settings and when necessary change settings and save them to the camera. You can also save advanced settings as a file
Camera Detection/Configuration Techniques455Edited advanced settings are saved to the camera selected in step 1.The [Advanced Camera Settings] dialog
56Loading Advanced Settings from a FileAdvanced settings saved as a file can be reloaded using this tool.The [Open] dialog box appears.The setting inf
Camera Detection/Configuration Techniques457(1) Information on advanced settings load sourceDisplays the model name, IPv4 address, and MAC address loa
Chapter Camera MaintenanceThis chapter explains how to perform various maintenance work for cameras such as updating the firmware, backing up and rest
60You can update the firmware for multiple cameras or only update the Mobile Camera Viewer for multiple cameras without updating the firmware.Updating
Camera Maintenance561Click [Browse] and then specify the firmware file in the dialog box that appears.NoteYou can copy and paste the path of the [File
62Updating the Mobile Camera ViewerYou can update the Mobile Camera Viewer for the camera selected in the camera list.The [Mobile Camera Viewer Update
Camera Maintenance563You can batch back up the settings of multiple cameras. The camera setting information can be loaded and then exported as a backu
64In the backup dialog box, the folder specified as the save location for backup files in the [Environmental Settings] dialog box is displayed as the
Camera Maintenance565You can use backup files created with this tool to restore camera setting values. You can restore camera settings to the point in
66[Admin Account] cannot be set for some camera models.[Restore all information.] cannot be set for some camera models.Note[Encryption Password] can b
Camera Maintenance567You can mount and unmount memory cards inserted in cameras, and acquire information from the memory cards. You can also unmount m
68You can batch restart multiple cameras.A dialog box appears for confirming whether to restart the selected cameras.The cameras restart.NoteEven afte
Camera Maintenance569You can batch restore default settings to multiple cameras.[Default Settings (excluding Network Settings)]The user settings excep
Chapter Before UseThis chapter provides an overview of the functions and an outline of actual operation of this tool and explains the operating enviro
70The operation logs recorded in a camera unit or memory card can be downloaded and saved as a text file.The [Browse For Folder] dialog box is display
Chapter TroubleshootingThis chapter covers message lists and troubleshooting.
72Three types of messages are displayed in this tool.• Information messages (information display level messages)• Warning messages (messages urging ca
Troubleshooting673• Install the firmware to the camera as directed in the entered camera information. Be sure to check the details of the camera infor
74Please enter the camera specification file name. A camera specification file has not been specified even though [Enable camera specification file] h
Troubleshooting675Error MessagesEncryption Password is invalid. Invalid characters were used in [Encryption Password] when executing [Back Up Settings
76When using H.264(2) and selecting the maximum video size, set the frame rate for both H.264(1) and (2) to 15 fps or lower.A setting combination that
Troubleshooting677Before contacting the dealer or customer support center, check the following troubleshooting items.If a message is displayed, check
78The number of characters that can be set for [Administrator Name] and [Administrator Password] differs according to the model and firmware version o
796TroubleshootingAAdmin Required ... 22Admin Tools ...
8This tool is software for the initial setup and maintenance of Canon network cameras (hereafter referred to as “cameras”). It allows you to efficient
80Settings Page ... 36Specify Range ... 31Specify W
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Before Use193. Advanced settings after camera installation4. Camera administrationConfigure advanced settings to match the installation environment af
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