Canon ME20F-SHN Manual do Utilizador

This User Manual should be read before using the network camera.ENGLISHNetwork CameraNetwork Operation Guide

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100Settings for HTTP server, SNMP server, FTP server usage or WS-Security time checks.HTTP ServerSet the authentication method and HTTP port number.[A

Setting Page4101[Use SNMP v3]If you select [Enable], you can use SNMP v3 to browse the camera information from an SNMP manager.[Administrator Contact

102WS-Security[Check Time on Authentication]Select whether to check the time information of data transmitted by the client.

Setting Page4103Settings for clients that can connect to a video server.Video Server[Maximum Number of Clients]Enter the maximum number of clients tha

104Set the audio input from the microphone connected to the camera.Audio ServerSet audio transmission from the microphone.[Audio Transmission from the

Setting Page4105Set the video and audio transmission using RTP.RTP ServerEnable RTP, and set the RTSP authentication method and port number.[RTP]Selec

106RTP Stream 1 to 5You can set each stream for RTP stream transmission in an RTP Stream 1 to RTP Stream 5 session.[Video Size]Select the video format

Setting Page4107Operation settings for external device output and for external device input triggered events.External Device OutputSet the operation f

108NoteAn icon in the [Event and Input/Output] menu of the Camera Viewer will indicate when there is an external device input event (P.57).[External D

Setting Page4109The timer function can generate events that can trigger operations, such as video recording, at regular intervals.You can set the foll

Chapter Before UseThis chapter explains the camera functions, software and operating environment.It also describes the flow from preparation and setup

110[External Device Output]When [24-Hour Continuous Settings] is set to [Disable], select the actions of the external device output at [Start Time] an

Setting Page4111Intelligent FunctionThe Intelligent Function records video, outputs to an external device, and starts other operations when it detects

112Abandoned Object DetectionDetect objects that are carried in and abandoned for a certain duration. This function can be used to detect suspicious o

Setting Page4113Passing DetectionDetect when a person or moving object crosses a specified line.This determines that an object is passing when the dec

114• Objects or areas where there is little contrast in color or brightness with the background may not be detected.• Small objects and changes on the

Setting Page4115In video detection, select the type to detect, and set the detection area for video changes while checking images on the camera. You s

116NoteYou can register up to 15 detection settings.The detection settings added to [Detection Settings] are displayed and [Enable these detection set

Setting Page4117The settings are saved to the camera.NoteTo restore settings, click [Clear] before applying. This discards the settings you have speci

118Note• Up to five non-detection area settings can be registered.• To disable non-detection area settings, clear the [Enable non-detection area] chec

Setting Page4119Configuring Detection Criteria ([Detection Conditions] Tab)Detection criteria is controlled and set in the video display area for each

12A network camera not only enables you to operate the camera, but also allows you to record the video, and perform monitoring using the various intel

120Drag the area to move it, and drag the vertices to resize it.You can specify polygonal areas with a maximum of 32 vertices.NoteIf you change the sh

Setting Page4121Detection Status for Moving Object DetectionAll moving objects detected are displayed with profile lines.If a moving object is smaller

122the center of the video display area allowing you to check the size ratio while setting.Detection Status for Abandoned Object DetectionAll moving o

Setting Page4123Set how large an object that is removed must be to trigger removed object detection in the detection area set in step 2.When the setti

124Temporarily remove the target object for removed object detection from the video display area.▼Click [Restart intelligent function] (P. 132).The ba

Setting Page4125In [Change Ratio (%)], you can set the ratio of screen change for the entire video display area to determine as tampering detection.Wh

126In the video display area, click the start point of the detection line.▼Click another point.The passing detection line will be set between the star

Setting Page4127If a moving object crosses the detection line in the selected direction, it will be detected as ‘passed’.A preview display shows the s

128 How to Configure Intrusion DetectionSet the area for which you want to detect intrusions.The decision point is indicated by a cross on the detect

Setting Page4129When [Decision Point] of a moving object larger than [Object Size (%)] enters a detection area and exceeds [Duration (Sec)], its profi

Before Use113The following software is available for efficiently configuring and operating the camera.Camera Operations and SettingsCamera operations

130[Selected Detection Settings Only]Show the detection areas/lines or detection results only for those detection settings selected in Detection Setti

Setting Page4131[Paste detection area/line]Paste the copied detection area/line from the clipboard to the detection setting being configured. Paste ca

132This explains functions common to video detection.Configuring Operations for “Detected” ([Event] Tab)Set operations to be performed upon detection

Setting Page4133ImportantIt takes several tens of seconds for the Intelligent Function to restart. No detection is performed while restarting.

134When events trigger the switching of infrared mode, presets registered in advance can be executed, such as changing the camera angle or video quali

Setting Page4135Separate access control from IPv4 and IPv6 addresses can be set.NoteIf the same address is duplicated, the address policy that is disp

136IPv6 Host Access RestrictionsSpecify the hosts from which IPv6 access is permitted and prohibited.[Apply Host Access Restrictions]Select whether to

Setting Page4137Certificate creation and management, and encrypted communication settings.CertificatesCreate an SSL/TLS certificate.[Create Self-Signe

138Certificate ManagementManage the SSL/TLS certificate.[Generate Certificate Signing Request]Click [Exec] to create a server private key and generate

Setting Page4139If you select [HTTPS], HTTP access is also redirected to HTTPS to perform SSL/TLS communication.Note• It may take a few minutes to gen

14 Recorded Video UtilityThis utility is used for viewing and managing the videos recorded on the memory card mounted in the camera. The Recorded Vid

140Settings for 802.1X authentication and authentication status display, and for certificate management.802.1X AuthenticationDisplay the 802.1X authen

Setting Page4141[Client Private Key Status]If no client private key is installed, [Not Installed] is displayed. If a client private key is installed,

142Settings for using IPsec.NoteIf IPsec is used, video transmission performance drops.IPsec[IPsec]Select the key exchange method when using IPsec.[Se

Setting Page4143Auto Key Exchange Settings[IPsec SA Encryption Algorithm]Select the IPsec SA encryption algorithm.The specified algorithm will be chec

144[IKE Pre-Shared Key]Enter the pre-shared key for IKE (auto key exchange). Manual[IPsec Set]Select which IPsec sets the camera will use; IPv4, IPv6

Setting Page4145Since this setting is used as an ID for identifying the SA, be careful not to specify an inbound SPI whose value is already used in an

146Settings for recording video to a memory card inserted in the camera. You can also see the status of the memory card.[Memory Card] is the same as [

Setting Page4147When [Save Logs and Videos] has been set, the following data is saved automatically.• Image files of recording-mode stream that could

148NoteFormatting is performed using a quick format.Memory Card InformationDisplays the status of the memory card inserted in the camera and informati

Setting Page4149Check camera information, such as the firmware version, and perform maintenance on the camera system.Device Information[Model Name], [

Before Use115For the latest information on this product (firmware and software, user manual, operating environment, etc.), please refer to the Canon w

150• Administrator Password• Network Settings• NTP Server•HTTP Server• Host Access Restrictions• Time Zone• Certificates• Private Key•IPsecIf you set

Setting Page4151You can save/restore all the camera settings.Backup / RestoreConfigure the settings regarding backup and restoring.[Save Destination]S

152You can update the firmware.Device Information[Model Name] and [Firmware Version]Displays the information about the connected camera.Update Firmwar

Setting Page4153You can check the camera operations and connection history, and set log message e-mail transmission.View LogsDisplay a history of came

154[Subject]Enter the subject of the e-mail in alphanumeric characters.[Log Notification Test]Clicking [Exec] initiates an e-mail notification test ba

Chapter AppendixThis chapter provides supplementary information on camera functions, and explains the measures to take when trouble occurs or a messag

156Before contacting the dealer from whom you purchased the product or Canon Customer Service Center, check the following items. If a log message is d

Appendix1575Video is not displayed. • The number of Viewers that can access the camera at the same time is restricted by the setting in [Maximum Numbe

158Log Messages on the CameraThe list of log messages displayed in [View Logs] in [Maintenance] > [Log] > [View Logs] on the Setting Page (P. 15

Appendix1595S311 Working error in external input/output service [err]S312 Working error in timer service [err]S320 PAN/TILT operation error [err]S330

16Verified Mobile Devices (Setting Page, Camera Viewer, Mobile Camera Viewer)– As of October 2017*1 Does not support playback of Video (H.264) or audi

160S411 External input/output service initialization error [crit]S412 Timer service initialization error [crit]S413 Timer service runtime error [crit]

Appendix1615 Video errorV300 Video input error [err]V320 Internal error in intelligent service [err]V321 Pseudo mode setting error in intelligent ser

162V421 Intelligent service error [crit] Uploader errorA470 Uploader initialization failed [crit] Memory card errorM301 Memory card control module e

Appendix1635R303 Metadata distribution initialization failure [err]R304 Abnormal termination of client [err]R304 Client disconnected [err]R304 Client

164H201 Timeout disconnect [warning] wvhttp warningW101 Invalid user name [notice]W102 Invalid password [notice]W130 Buffer recovered [notice]W201 In

Appendix1655B204 Audio message receive error [warning] Camera application warningC211 Camera control command overflow [warning] Video warningV200 Vi

166A274 Event buffer for upload overflowed [warning]A275 Image buffer for upload overflowed [warning] Memory card warningM201 Memory card is write-pr

Appendix1675R107 RTSP connection failure [notice]Notification Log System notificationS001 System started [info]S002 System settings changed [info]S01

168S040 Lens attachment status [info]S041 Lens name [info]S070 Change to certificate [info] wvhttp notificationW001 Starting and stopping of system [

Appendix1695 Video notificationV001 Starting and stopping of video server [info]V020 Starting intelligent service [info]V021 Shutting down intelligen

Before Use117Step 1 Preparing to Install the CameraMake preparations to use the camera via a network.Connect the power supply/to the network. “Setup

170 ONVIF notification (RTP)R001 Startup of RTP distribution module [info]R002 Stopping of RTP distribution module [info]R003 RTSP PLAY request recei

Appendix1715Messages Shown in the Information DisplayMessages shown in the information display of the Camera Viewer are classified into the following

172Audio reception is restricted. You clicked the audio reception button when [Server] > [Audio Server] > [Audio Transmission from the Camera] w

Appendix1735If you have forgotten the settings and want to set the camera from the beginning, restore the factory default settings first.It is recomme

174List of Factory Default SettingsItem Setting•LANLAN Interface AutoMaximum Packet Size 1500•IPv4IPv4 Address Settings Method Auto (DHCP)IPv4 Address

Appendix1755• Camera NameCamera Name (alphanumeric characters)ME20F-SHN• System SettingsSystem Frequency 59.94 HzSystem Frame Rate (59.94 Hz) 29.97PSy

176Area Enable• All privacy masksColor Black• General AudioMIC Power Disable (dynamic microphone)• HTTP ServerAuthentication Method Digest Authenticat

Appendix1775• External Device InputExternal Device Input Event EnableOperation Mode Normally OpenActive Event Operation DisableInactive Event Operatio

17819: / 32 Yes20: / 32 Yes• IPv6 Host Access RestrictionsApply Host Access Restrictions DisableDefault Policy Authorize AccessPrefix / Prefix Length

Appendix1795IPsec Set DisableIPsec Mode Tunnel ModeDestination IPv4 AddressDestination IPv6 AddressSource IPv4 AddressSource IPv6 AddressIPsec Protoco

18TroubleshootingPlease refer to “Appendix” (P. 155), in case of error messages or problems.

180• IPsec Set 5IPsec Set DisableIPsec Mode Tunnel ModeDestination IPv4 AddressDestination IPv6 AddressSource IPv4 AddressSource IPv6 AddressIPsec Pro

181Appendix5Numerics3G/HD-SDI Terminals ... 79802.1X Authentication ... 140AA

182External Device Output ... 107External Input Device ... 80External Output De

183Appendix5Moving Object Detection ... 111, 120Multicast DNS ... 70NName Ser

184Video Detection ... 58, 111, 115Video Display Area ... 36, 62Video Distribution

BIE-7220-000© CANON INC. 2017

Chapter Camera SetupTo prepare the camera for use, install the necessary software on the computer, and configure the initial settings for web browser

2This “Network Operation Guide” explains the camera settings and operations to be performed when using the camera via a network. Read "Setup Guid

20Install the necessary software.Necessary SoftwareYou will need the following software:• Camera Management Tool• Recorded Video Utility• .NET Framewo

Camera Setup221If you select [Easy Installation], confirm the software that will be installed and click [Next].If you select [Custom Installation], se

22Installation starts.The Camera Management Tool icon and Recorded Video Utility icon will be displayed on the desktop.5Read through the user license

Camera Setup223Camera configuration and operation may be blocked, depending on the security functions of the operating system and web browser.Change o

24Settings When Using Windows Server Adding the Camera IP Address as a Trusted SiteWhen the security level for internet sites and intranet sites is s

Camera Setup225The [Trusted sites] dialog box is displayed.Note• Clear the [Require server verification (https:) for all sites in this zone] checkbox

26The [Audio Service Not Running] dialog box is displayed.The [Sound] dialog box is displayed.If no audio device is installed, refer to your computer

Camera Setup227To use a camera, it is necessary to first set the administrator account for the camera, then configure the network settings, and then c

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Chapter Camera ViewerUse the web browser to access the Viewer in the camera to perform camera operations, view live video, and check the status of eve

32. Name of the software module or modules you would like to obtain.You can obtain the source code for at least three years from the day you purchased

30You can start the Camera Viewer to switch users and check/configure the status of the camera as well as the video display.NoteIf you open another wi

Camera Viewer331The authentication screen for the Viewer is displayed.The Camera Viewer is displayed.NoteWhile color bars are output (refer to "S

32The administrator name and administrator password are set using the Camera Management Tool.Note• Only administrators can connect to a camera using t

Camera Viewer333The [Main] menu will be displayed.The user authentication window is displayed.The Viewer for the user entered for user authentication

34The administrator can disable all the privileges of an authorized user or a guest user, and completely prohibit authorized users and guest users fro

Camera Viewer335Camera Viewer ScreenThe privileges required for operating the Viewer are indicated with the following symbols.Administrator Privileges

36(1) Video Display AreaDisplays video received from the camera.(2) [Reconnect] ButtonReconnects to the camera. Can be operated when the Viewer is no

Camera Viewer337(13) [Main] MenuSwitches the language or user, and switches the Setting Page or Mobile Camera Viewer.(A) [Language] ButtonSwitches th

38(15) [Camera Operation] MenuConfigure video settings of the camera.Items to be displayed vary depending on the setting in [Camera] > [Camera Set

Camera Viewer339(N) InfraredSelect whether to use the infrared mode (P. 48).(O) Shutter SpeedSelect the shutter speed based on shooting conditions, su

4 Notes1. Any unauthorized reproduction of this guide is prohibited.2. The contents of this guide are subject to change without any prior notice.3. T

40Checking InformationInformation, such as the frame rate, camera pan/tilt/zoom values and descriptions of each function, is shown in the Information

Camera Viewer341You can set the size and format of the video received from the camera and the size of the display screen on the computer.Changing the

42MenusWhen the full screen view is used, the menu panels required for controlling the camera are displayed on the bottom of the screen, as with the C

Camera Viewer343(J)(K)(I)(E)(F)(H)(G)With [Camera] > [Camera Settings] > [Camera Mode] (P. 82) set to [Auto] on the Setting Page(J)(K)(E)(F)(I)(

44(E) PresetSelects a preset registered in the camera in advance (P. 49).(F) FocusSets the camera to focus on the subject (P. 47).(G) AE ShiftAdjusts

Camera Viewer345This section describes the operations and configuration required for using the camera, such as obtaining camera control privileges, se

46Using Pan/Tilt/ZoomYou can pan, tilt and zoom the camera to set the camera angle.NoteCamera operations using clicking and dragging, do not offer a h

Camera Viewer347• With digital zoom, image quality is reduced as the zoom ratio increases. Using [Zoom] in the [Camera Operation] MenuNoteThe zoom op

48 Setting InfraredSelect whether to use the infrared mode according to the brightness of the environment in which the camera is installed. To use th

Camera Viewer349 Adjusting the GainIf [Camera] > [Camera Settings] > [Camera Mode] is set to [Manual] on the Setting Page (P. 82), you can set

5Table of ContentsIntroduction... 2

50Viewer PTZ and Digital PTZ are both functions which allow easy panning, tilting and zooming using the digital zoom.Magnifying and Display Part of Vi

Camera Viewer351Move or Resize by DraggingPress the mouse button inside the frame and drag it to move the preview frame.If you press the mouse button

52NoteIf you enable Digital PTZ while receiving H.264 video, the received video is switched to JPEG.Cropping Video With Digital PTZ PanelThe [Digital

Camera Viewer353Using Presets or the Home PositionYou can use a registered preset or home position to specify the range for Digital PTZ.If you select

54You can take snapshots while checking the video in the video display area.The snapshot panel is opened in the control display area and the still ima

Camera Viewer355Manually record video being shown in the video display area to a memory card inserted in the camera.Note• You can manually record vide

56Open the [Video and Audio] menu to set the audio reception from the camera.Receiving AudioReceive audio from the microphone connected to the camera

Camera Viewer357In the [Event and Input/Output] menu, you can operate the output of an external device and check the status of input of the external

58(2) [Intelligent Function (Video Detection)]The status of video detection set in [Event] > [Intelligent Function] > [Video Detection] (P. 115)

Chapter Setting PageThe Setting Page enables you to configure all the settings required for using the camera. Please configure the settings on the Set

6Changing the Reception Video Size/Format and Display Screen Size ... 41Displaying in Full Screen Mode ...

60This section explains operations up to displaying the Setting Page, and common Setting Page operations.Note• The Setting Page can only be operated b

Setting Page461Common Setting Page OperationsThis section explains basic Setting Page operations, and operations common to all Setting Pages.NoteIf yo

62 HelpClick [Help] at the beginning of any setting item to display a detailed explanation of that setting item. Setting Ranges and Character Limi

Setting Page463(4) Full-View ScreenDisplays the full range of motion of the camera. You can set areas, etc. using mouse operations on the full-view sc

64About Each Setting PageThis section will give an overview of each item in the Settings Menu and each submenu.Each of the [Basic], [Video and Audio],

Setting Page465Video Record • Video (P. 75)• Memory Card (P. 146)Perform memory card operations or configure settings.The settings of this item are th

66SecurityMemory Card (P. 146)Maintenance• User Management (P. 71)The settings of this item are the same as those of the [User Management] in [Basic]

Setting Page467Network settings for connecting to the camera.LANSet the LAN communication method and size of video transmitted from the camera.[LAN In

68[IPv4 Address Settings Method]Select the method for setting the IPv4 address.For [Manual], enter a fixed IPv4 address into [IPv4 Address].For [Auto

Setting Page469[IPv6 Default Gateway Address]Enter a default gateway address if [Disable] is specified in [Auto (RA)]. Be sure to set this when connec

7[Basic] > [Viewer]Configuring the Viewer... 77General ..

70mDNSThis will configure settings for using multicast DNS. If you use mDNS, the IP address and host name of the camera will be broadcast to other hos

Setting Page471You can change the administrator account, add new authorized users, and set the privileges for authorized users and guest users.For det

72To delete an authorized user from the list, select the user and click [Delete].User AuthoritySet the privileges for authorized users and guest users

Setting Page473Camera date and time settings.Current Date and TimeThe date and time set in the camera are displayed.SettingsSet the date and time sett

74[Last Sync Time]The time last synchronized with the specified NTP server will be displayed.[Synchronize with computer time]The date and time will be

Setting Page475General video settings, such as the size and quality of JPEG and H.264 video transmitted from the camera.[Video] is common with [Video]

76H.264(1)Settings for H.264(1) video transmitted from the camera.[Video Size]Select the size of the video transmitted from the camera.[Bit Rate Contr

Setting Page477Configure the startup, authorization, and view of the Viewer.General[Default Page]Sets the Setting Page or the Viewer as the first page

78Specify the camera name and external input/output devices, and configure the system and installation of the camera.Camera NameSet the camera name.[C

Setting Page479[System Resolution]Select [1920 x 1080] for the network-distributed video.[Tele-converter]Select the digital zoom ratio. Note that the

8Video Server... 103[Server] >

80If [Return to Home Position] has been selected, the home position of the camera must be set in advance with [Camera] > [Preset] > [Register Pr

Setting Page481Configure settings such as video quality compensation. If you change settings, the changes are immediately reflected in the video displ

82Camera SettingsSets the camera settings.[Camera Mode]The camera offers five camera modes.[Auto]The camera controls the exposure by automatically adj

Setting Page483[AE Shift]You can compensate the exposure obtained during automatic exposure (camera modes other than [Manual]), in order to darken or

84[White Balance Set A], [White Balance Set B]Obtain a reference white using the same lighting conditions you plan to use when shooting.Place a white

Setting Page485[Auto]Automatically sets the ND filter.[Manual]You can select a setting value for [ND Filter].[ND Filter]If [ND Mode] is set to [Manual

86Selecting [CP1] - [CP4], you can register the specified image quality settings as a custom picture file, so that the desired adjustment values can b

Setting Page487Setting suitable for playback on TV monitors. Produces even better black gradation in the shadows (dark areas of the image) than with t

88[Sharpness]Select a sharpness level.The video becomes sharper with a higher level selected, and becomes softer with a lower level selected.The video

Setting Page489By registering settings as presets, such as camera angles and camera settings (e.g. exposure), the presets can be easily called up by V

9[Security] > [802.1X]Network Port Authentication Settings... 140802.1X Authentic

90[Digital PTZ Position]Select [Register] to register the current camera angle as a preset.NoteIf you selected [Home] (home position) in the preset li

Setting Page491Check the detailed information, and click [OK].

92Reduces the size of transmitted H.264 video by reducing the video quality of non-target areas, such as ceilings and the sky.ADSR is an abbreviation

Setting Page493Set the specified area as follows within the display area.• Drag out a frame and move it to the area you want to specify.• Change the s

94Displays the date and time, camera name and other text on the Video.Note• Depending on video quality settings, the on-screen display may become diff

Setting Page495Text display[Text display]Select the text strings to display on the Video.[Display designated string]Displays the text string entered i

96Mask any areas of the camera video. You can check the camera video and set up to eight privacy masks.NotePrivacy masks are not displayed in the vide

Setting Page497Drag the preview frame shown in the video display area to the position you want to mask.Change the size of the preview frame by draggin

98(1) Entire Area That Camera Can CaptureThis shows the area that can physically be captured.(2) Privacy Mask AreasPrivacy mask areas with [Mask area]

Setting Page499Set for the power of the microphone connected to the camera.General Audio[MIC Power]Select [Enable] for a commercially available microp