Canon Studio Solution Manual do Utilizador descarregar pdf (Página 303)

Troubleshooting

303

1. Go to a client computer and navigate to Manage Studio > Options > Network

Options and select Client Computer from the left side of the software.

2. Ensure that the Server Name, IP address, and Workgroup are all accurate.

a. You must be in the same Workgroup to connect to the server computer.

3. Select Test Server to locate the server computer.

4. If the test fails, select Manually specify the computer name of the server

computer and enter the server name or IP address of the server computer.

5. Select Test Server to manually locate the server computer.

6. If the test fails, ensure that you have followed all of the steps in both Setting Up

Your Network and Troubleshooting.

7. Restart your computers to reset the connection, repeat the steps.

8. Contact customer care if the problem persists.

Testing the Clients

Once the hardware, network connection, and your server and client settings have

been verified, return to the server computer to view the connected clients.

1. Go to the server computer and navigate to Manage Studio > Options > Network

Options and select Server Computer from the left side of the software.

2. Ensure that the Server Name, IP address, and Workgroup are all accurate.

a. You must be in the same Workgroup to view client computers.

3. Select View Clients to locate client computers.

4. If no clients are active, ensure that you have followed all of the steps in both

Setting Up Your Network and Troubleshooting.

5. Restart your computers to reset the connection, repeat the steps.

6. Contact customer care if the problem persists.

Can’t Detect a Printer or Camera

There are a few common reasons for not being able to detect a printer or camera.

Before reading this guide, click here for a walkthrough to setting up your printers and

cameras.

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Canon Studio Solution Manual do Utilizador Página 303