Canon Studio Solution Manual do Utilizador Página 304
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Troubleshooting
304
Hardware Problems
It is possible that there is a problem with your equipment:
1. Ensure that the printer or camera is turned on.
2. Ensure that you have properly connected the printer or camera to the
computer.
3. If Windows cannot recognize the device, Studio Solution will not be able to
detect it.
Canon Printer Help
Canon printers should be automatically detected in the software. To view detected
printers, navigate to Manage Studio > Printers and view the printer list.
If your printer is not detected:
1. Ensure that your printer is turned on and connected to the computer.
2. Select [Add Canon iPF Printer].
3. If the printer is still not detected, look for it as a Windows Printer.
4. Select [Add Printer using standard Windows Driver].
5. If the printer is still not detected, use Canon’s printer troubleshooting.
6. Select Troubleshoot Printer issues.
7. If the problem persists, select Contact Canon Service Center.
- User Guide 1
- Table of Contents 2
- Getting Started 28
- Reading the Manual 29
- Installing Studio Solution 30
- Before Installation 31
- Installation 31
- Running Studio Solution 32
- Logging In as an Employee 33
- Overview 34
- Photo Library 35
- Photo Workshop 36
- Enhance 37
- Correct/Picture Style 37
- Color Balance 37
- Drop Out 37
- Client Presentation 38
- Setting Software Options 39
- General Settings 40
- Application Shared Settings 41
- Application General Settings 41
- Fulfillment Options 44
- Image Preview Settings 44
- Spell Checker Settings 45
- PhotoReflect Account 46
- Labtricity Account 46
- System Properties 46
- Calibrate Monitor 47
- Setting Up Your Network 48
- Onsite Studios 49
- Small Studios 49
- Large Studios 49
- Your Network 50
- Setting Up a Server Computer 51
- Setting Up a Client Computer 54
- Connecting Printers 55
- Setting Up a Raster Printer 58
- Connecting Cameras 59
- Setting Up a Tethered Camera 60
- Setting Up a Hot Folder 61
- Importing without a Camera 62
- Setting Filename Options 62
- Setting Up Your Products 63
- Editing a Package Group 64
- Adding Packages 64
- Editing a Package 65
- Creating a Product 65
- Editing a Product 66
- Managing Templates 75
- Adding Groups 77
- Removing Groups 77
- Editing Groups 77
- Setting a Default Group 78
- Creating Templates 78
- Importing Templates 78
- Deleting Templates 78
- Editing Templates 78
- Shipping Options 79
- Tax Information 80
- Shipping and Handling Tax 81
- Setting Up Your Studio 82
- Adding an Inventory Item 83
- Employee Setup 84
- Adding a User Role 85
- Editing User Roles 85
- Suggested Role Setups 87
- Adding an Employee 87
- Customer Setup 88
- Import and Export File 89
- Using Studio Solution 90
- Studio Tabs 91
- Status Bar 91
- Home Page 92
- Calendar 93
- Viewing Modes 94
- Tasks and Events Calendar 94
- Using the Schedules Calendar 98
- Customers 100
- Adding a Customer 102
- Editing a Customer 102
- Adding a Booking 102
- Adding a Note 103
- Adding a Call 104
- Employees 105
- Editing an Employee 106
- Employee Details 106
- Adding a Task 107
- Adding a Shift 107
- Printing a Schedule 108
- Reports 109
- Employee Activity 110
- Employee Activity Export 110
- Employee Export 110
- Products Export 112
- Sales by Package 112
- Session Trends 112
- Tasks by Type Export 112
- Using the Photo Library 113
- Sorting and Viewing Catalogs 114
- Finding a Catalog 115
- Adding Catalogs 115
- Viewing Catalog Info 116
- Editing Catalog Info 116
- Removing Catalogs 117
- Publishing Catalogs 118
- Unpublishing Catalogs 118
- Archiving Catalogs 119
- Unarchiving Catalogs 120
- Setting Photo Numbers 120
- Photo Paths 121
- Using the Photo Viewer 122
- Thumbnail Size 124
- Adding a Photo 124
- Finding a Photo 126
- Renaming Photos 126
- Adding Photographer Notes 126
- Removing Photos 126
- Rating Photos 127
- Adding Service Notes 128
- Editing Shipping Info 128
- Viewing Photo Properties 129
- Saving Attributes 130
- Applying Attributes 131
- Editing Custom Attributes 132
- Orienting Photos 132
- Enhancing Photos 133
- Previewing Photos 133
- Publishing Photos 133
- Un-Publishing Photos 133
- Copying Photos 134
- Creating Batch Orders 134
- Proofing Photos 136
- Using the Shopping Cart 139
- Showing and Hiding Prices 140
- Viewing Package Groups 140
- Changing Package Groups 140
- Adding an Item to the Cart 140
- Adding Items with the Keypad 141
- Placing an Order 142
- Saving an Order 142
- Adding Services to an Item 144
- Changing Media for an Item 144
- Using the Orders Workspace 146
- Viewing Orders 147
- Finding Orders 148
- Viewing Older Orders 148
- Refreshing the Order List 148
- Viewing Order Information 148
- Printing Orders 149
- Reprinting Orders 150
- Viewing the Print Queue 150
- Using Auto Print 150
- Managing Orders 151
- Printing an Order Proof 152
- Printing an Order Form 153
- Printing a Simple Receipt 153
- Auto Editing Orders 155
- Viewing Photos 155
- Changing Order Properties 156
- Undoing and Redoing Changes 157
- Saving Orders 157
- Using Presentation Mode 158
- Viewing Individual Photos 159
- Viewing Multiple Photos 160
- Viewing Photo Information 160
- Changing the Aspect Ratio 160
- Sorting Photos 161
- Adding Services 162
- Comparing Photos 162
- Running a Slideshow 164
- Using the Photo Workshop 165
- Viewing Guides 169
- Finding Photos 170
- Refreshing Photos 170
- Showing Photo Information 171
- Importing Photos 173
- Importing a Photo 174
- Using Quick Import 175
- Creating a Catalog 177
- Creating a Photo Group 177
- Managing Photos 178
- Saving Changes and Photos 179
- Editing Photos 180
- Using the Basic Toolset 181
- Saving Changes 182
- Moving a Photo 182
- Scaling a Photo 182
- Orienting a Photo 183
- Zooming 184
- Using the Enhance Toolset 185
- Retouching a Photo 186
- Applying Colors 187
- Adding a Frame 187
- Adding a Texture 187
- Applying a Border 188
- Using Basic Border Functions 189
- Editing Borders 190
- Saving Borders 192
- Cropping Photos 192
- Creating a Composite Sheet 192
- Adjusting Focus 193
- Applying a Vignette 193
- Using the Correct Toolset 194
- Steps to Correcting 195
- Adjusting Contrast 195
- Adjusting Exposure 196
- Adjusting Shadows 196
- Adjusting Color 196
- Adjusting Tone 197
- Adjusting Redeye 197
- Adjusting EOS Picture Styles 198
- Standard 198
- Portrait 198
- Landscape 198
- Neutral 199
- Faithful 199
- Monochrome 199
- Adjusting Sharpness 200
- Adjusting Saturation 201
- Adjusting Color Tone 201
- Adjusting Filter Effect 201
- Adjusting Tone Effect 202
- Using Preset Color Balances 203
- Using the Drop Out Toolset 205
- Applying Borders 206
- Applying Presets 206
- Adjusting Hue Percent 207
- Adjusting Threshold 208
- Adjusting Protection 208
- Using the Border Workshop 209
- Viewing Front or Back 210
- Selecting Items 210
- Panning within the Border 210
- Zooming In 210
- Viewing at Page Size 211
- Viewing at Actual Size 211
- Viewing and Using the Grid 213
- Viewing Test Photos 214
- Viewing Test Forms 214
- Basic Editing Tools 214
- Editing Border Font 215
- Filling and Fitting the Page 215
- Making Items the Same 215
- Centering Items 216
- Aligning Items 216
- Spacing Items 217
- Changing Item Order 218
- Rotating Items 218
- Hiding Items 219
- Locking Items 219
- Linking Items 219
- Adding Border Items 220
- Adding a Photo Item 221
- Adding a Multiple Photo Item 222
- Adding a Graphic Item 223
- Adding Text 224
- Adding an Effect 225
- Adding a Custom Shape 226
- Adding a Line 227
- Adding a Barcode 227
- Using Photo Queries 228
- Using the Retouch Workshop 230
- Before Retouching 231
- Using the Retouch Methods 233
- Using the Retouch Tools 234
- Color Accents 236
- Running a Shoot 237
- Creating a Booking 239
- Setting Up Your Camera 241
- Setting Up a WiFi Camera 242
- Starting the Shoot 243
- Live View 245
- Retouching Photos 247
- Presenting Photos 247
- Creating an Order 249
- Adding Items to the Cart 250
- Placing the Order 251
- Printing an Order 252
- More Information 253
- Advanced Border Workshop 254
- Border Workshop Menu 255
- Front & Back Tab 256
- Options 266
- Setting Border Properties 270
- Using the Border Items List 272
- Transparency Options 274
- Movement Options 276
- Advanced Options 277
- Size and Position 278
- Add Multiple Photos 279
- Photo Queries 280
- Image Cell Settings 282
- Photo Labels 283
- Composite Options 283
- Composite Size and Position 283
- Adding a Border Graphic 284
- Character and line Spacing 287
- Other Options 291
- Editing a Text Object’s Font 292
- Adjusting the Page Layout 292
- Make Same Tool 293
- Center Tool 293
- Align Tool 293
- Space Tool 294
- Order Tool 294
- Rotate Tool 295
- Fit to Page 296
- Actual Size 100% 296
- Testing Variable Text fields 297
- Query Variables 298
- Troubleshooting 300
- Camera Not Detected 301
- Hardware Problems 301
- Permissions 301
- Testing the Server 302
- Testing the Clients 303
- Canon Printer Help 304
- Canon Camera Help 305
- Can’t Send Orders to Print 307
- Reference 308
- Photo Library Reference 309
- Top Catalog Menu 310
- Top Photo Viewer Menu 312
- Bottom Catalog Menu 314
- Bottom Photo Viewer Menu 315
- Right-clicking a Catalog 316
- Right-clicking a Photo 318
- Shopping Cart Reference 320
- Orders Workspace Reference 322
- Top Menu 323
- Bottom Menu 323
- Right-clicking an Order 324
- Presentation Mode Reference 325
- Photo Workshop Reference 328
- Catalog Menu 331
- Border Workshop Reference 334
- Left Toolbar 336
- Right Toolbar 337
- Right-clicking an Item 337
- Description 339
- Photo Library Shortcut Keys 341
- Slideshow Shortcut Keys 343
- Photo Workshop Shortcut Keys 346
- Home Shortcut Keys 350
- Inserting Special Text 351
- Zoom, 296 366
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